Issue link: https://beckershealthcare.uberflip.com/i/912958
To meet those needs, the team at Community Hospital Anderson chose to implement Imprivata PatientSecure® to help improve patient safety and financial outcomes through biometric patient identification. While the solution itself offered numerous benefits to staff and patients at Community Hospital Anderson, its seamless integration with pre-existing technology also helped sell it as a "must-have." Imprivata PatientSecure has proven to increase satisfaction at Community Hospital Anderson – for both patients and care providers. Implementation and adoption Once Imprivata PatientSecure was selected, the Imprivata professional services team, working with Forward Advantage, put together an implementation plan that included demos and onsite visits to ensure a seamless deployment. The staff at Community Health Anderson understood the value of the solution and were confident that they could speak to its benefits if prompted by patients. Specifically, registrars understood that being able to positively identify patients would prevent potential downstream errors and would streamline the registration process for both the staff and for the patients. But staff weren't the only ones who were quick to adopt the solution – patients, and prospective patients, were as well. In fact, people would come in just to register in the system even without an appointment. With both provider and patient adoption of Imprivata PatientSecure so high, Community Health Anderson has been able to capitalize on the benefits offered by the solution. Seeing the results With Imprivata PatientSecure, Community Health Anderson has been able to adhere to their mission of delivering an exceptional experience to everyone involved in the care process – patients and care providers alike. Imprivata PatientSecure has helped Community Health Anderson meet their goals in implementing a positive patient identification solution to: • Improve patient confidence and safety • Reduce duplicate medical records • Combat against identity theft and fraud The solution has also been able to assist when patients come in unconscious or are otherwise unable to identify themselves. For trauma patients, specifically in the ER, Imprivata PatientSecure can help to ensure that care providers have as much information as possible so that they can deliver informed, appropriate, and expedient care. The entire team at Community Hospital Anderson describes Imprivata PatientSecure as a "must-have" to help reduce costs and improve care quality. But, ultimately, ensuring patient safety was always the true goal. About Imprivata Imprivata, the healthcare IT security company, enables healthcare globally to access, communicate, and transact patient information, securely and conveniently. The Imprivata platform addresses critical compliance and security challenges while improving productivity and the patient experience. For further information please contact us at 1 781 674 2700 or visit us online at www.imprivata.com Offices in Lexington, MA USA Uxbridge, UK Melbourne, Australia Nuremberg, Germany The Hague, Netherlands Copyright © 2017 Imprivata, Inc. All rights reserved. Imprivata and PatientSecure are registered trademarks of Imprivata, Inc. in the U.S. and other countries. All other trademarks are the property of their respective owners.