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Clinical Quality &
Infection Control
May 2013
Editorial
Lindsey Dunn
Editor in Chief
800-417-2035 / ldunn@beckershealthcare.com
Laura Miller
Editor in Chief, Becker's ASC Review & Becker's Spine Review
800-417-2035 / lmiller@beckershealthcare.com
Molly Gamble
Editor
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Helen Gregg
Writer/Reporter
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Bob Herman
Editor
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Heather Linder
Assistant Editor
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Jim McLaughlin
Writer/Reporter
800-417-2035 / jmclaughlin@beckershealthcare.com
Carrie Pallardy
Writer/Reporter
800-417-2035 / cpallardy@beckershealthcare.com
Heather Punke
Assistant Editor
800-417-2035 / hpunke@beckershealthcare.com
Sabrina Rodak
Associate Editor
800-417-2035 / srodak@beckershealthcare.com
Anuja Vaidya
Writer/Reporter
800-417-2035 / avaidya@beckershealthcare.com
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Scott Becker
Publisher
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Becker's Clinical Quality & Infection Control is published by ASC Communications. All rights reserved.
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For information regarding Becker's Clinical Quality
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Vol. 2013 No. 2
features
1 50 Experts Leading the Field of Patient Safety
1 How Can Healthcare Organizations Measure "Soft" Aspects of Patient Safety?
1
Turning Healthcare in to a High Reliability Industry: Memorial Hermann Shares
5 Steps
14 U.S. Health Disadvantage: A Crisis That We Must Address Together Today
The
Special Focus: Improving HCAHPS and CAHPS scores
15atient Experience Roundtable: Raising and Maintaining Patient Satisfaction
P
Special Focus: Infection Prevention & Hand Hygiene
17
The Secret to Better Infection Control Compliance: Move Beyond Secret
Shoppers
18
Study: Hand Hygiene Poster Increased Likelihood of Washing Hands
18 Practical Steps to Prevent HAIs
13
Reducing Readmissions
19 Report: U.S. Made Little Progress on Readmission Rates 2008-2010
19
Study: Income Inequality Linked to Higher Readmissions
19 Avoidable Readmissions by Numbers: 8 Statistics
20
Palliative Care: Why It Has Become a Growing Specialty Within Hospitals
21
Top 10 Most Common Sentinel Events
22 Top 58 Hospitals Patients Rated 9 or 10 in HCAHPS
23 Advertising Index
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