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Hospital Review
May 2013
Editorial
Lindsey Dunn
Editor in Chief
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Laura Miller
Editor in Chief, Becker's ASC Review & Becker's Spine Review
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Molly Gamble
Editor
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Editor
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Assistant Editor
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Jim McLaughlin
Writer/Reporter
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Carrie Pallardy
Writer/Reporter
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Heather Punke
Assistant Editor
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Sabrina Rodak
Associate Editor
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Anuja Vaidya
Writer/Reporter
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Scott Becker
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Vol. 2013 No. 5
www.BeckersHospitalReview.com
features
7
Publisher's Letter
12
1
00 Great Hospitals in America
23
A
Need for Flexibility and Agility in Healthcare Leadership: Q&A with CEO Robert
Garrett of Hackensack University Medical Center
24
H
elping Turn Around an Essential Safety Net: Q&A With Grady Health System CFO
Mark Meyer
Physician-Hospital Relationships & ACOs
26
Specialty ACOs: The Next Step in Accountable Care
29 5 Most Referred-to Specialties by Primary Care Physicians
29 Top Drivers of Physician Satisfaction
8
Finance & Revenue Cycle Issues
31 39 Statistics on Moody's A-Rated Hospitals
32 7 Bad Habits of Hospital CFOs That Need to Be Broken
40
Where Critical Access Hospitals Fit in Healthcare Reform: Q&A With West Park
Hospital CFO Pat McConnell
Executive Briefing: Hospital & Health System Strategy
46
Strategically Positioning Health Systems in a Dynamic Environment
Executive Briefing: Population Health
64 5 Retail Principles for a More Effective Hospital Market Share Strategy
Executive Briefing: Patient Engagement
68 4 Strategies to Drive Patient Engagement in Health Outcomes
70
Rewards, Community Involvement Build Patient Engagement at Jersey City Medical
Center
Transaction & Valuation Issues
72 Cleveland Clinic, CHS Form Strategic Partnership
72
Fitch: U.S. Hospital Consolidation Activity Highest in Decade, Spurred By
Healthcare Reform
Executive Briefing: Patient-Centered Care and Emotional Intelligence
74
Healthcare Emotional Intelligence: Its Role in Patient Outcomes and Organizational
Success
Executive Briefing: The Changing Anesthesia Landscape
78
The Future of Anesthesiology: 3 Key Observations
82
A
Comprehensive Communication Plan to Streamline Care Coordination Improves
Patient & Physician Satisfaction
84
Chuck Lauer: Gratitude
85
Hospital & Health System Transactions
86
Hospital & Health System Executive Moves
86
Advertising Index
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