Becker's Clinical Quality & Infection Control

November_December 2019 IC_CQ

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November/December 2019 • Vol. 2019 No. 6 SAVE THE DATE Inside The Issue: Ballad Health implements safety changes after fatal patient drop p. 9 Northwell launches app to schedule at-home blood work p. 22 Consumerism is 2nd biggest challenge facing healthcare execs in 2020 p. 25 Why clinicians should stop ordering so many urine tests p. 31 CMS penalizes 2,583 hospitals for high readmissions p. 37 What health systems can learn from airplane flight crews p. 41 Geisinger taps IBM for AI-based sepsis prevention p. 44 BECKER'S Clinical Leadership & Infection Control Becker's Hospital Review 2nd Annual Health IT + Clinical Leadership + Pharmacy 2019 May 2-4, 2019 Swissotel | Chicago, Illinois 170+ Speakers from Hospitals and Health Systems To learn more & register, visit: www.beckershospitalreview.com/health-it-clinical-leadership-pharmacy-conference 100+ STORIES FEATURED Top 10 health technology hazards for 2020 p. 15 Why UCSF Health's patient initiatives don't feel like the flavor of the month p. 19 NYU Langone Health taps Amazon, Google tactic for quality improvement p. 34 14 hospitals with the most ER visits p. 40 INSIDE THE ISSUE Flu shot may offer limited protection this season p. 11 NorthShore's quality chief on the 2 most important safety issues to fix in healthcare p. 12 1 in 6 physicians make diagnostic errors every day p. 13

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