Becker's Hospital Review

99 CIO / HEALTH IT rect interactions with them and getting information and engaging with them," he says. 5. Patient empowerment. Because patients select at a granular level which EHR to pull information from and which apps have permission to contribute data to the Apple Health app, Dr. Erskine believes the pa- tient is more empowered. "It is what the industry has been looking for, which is basically a patient-controlled exchange of their own data, but it is done in such a way that the experience of using it is delightful and that the patient ends up being in control of how it happens," Dr. Erskine says. What's next for the Apple Health app? Dr. Erskine highlighted a key flaw in the early version of the Apple Health records feature: it doesn't yet push information back into the EHR in a reliable way. For example, if a user enters a note indicating they think they may have diabetes, it may be useful to mark who — patient or physician — entered that problem since right now, there is a discon- nect. is communication-documentation issue is something Apple will likely have to solve, he explains. As for the next steps in Apple's venture into the EHR space, Dr. Erskine speculates it may eventually make sense for insurance companies, device makers or even the pharmaceutical industry to get on board. He argues this integration could be useful in determining whether certain medica- tions are having the anticipated impacts on each specific person. "We are not competing for patients in this debate. We are really compet- ing against illness — be it diabetes, hypertension, stroke or whatever," he says. "Trying to figure out the population as a whole, as opposed to just the patient and members within a health system, is an important component to getting this right." n ® One Exceptional Experience at a Time…Every Day. ® © 2018 North American Partners in Anesthesia. All rights reserved. LEARN MORE BY VISITING US AT BOOTH #133 at the 9th Annual Becker's Hospital Review Meeting Historically, NAPA partner locations enjoy an average patient experience rating of 4.8 out of 5. PROVEN PATIENT SATISFACTION LEADS TO TANGIBLE BENEFITS NAPA's commitment to innovation and quality improvement inspired its own patient satisfaction program — unique to anesthesia groups. The program helps healthcare providers deliver superior patient experiences that now, more than ever, have a direct impact on case volume, reimbursement, reputation and profitability. OUR INDUSTRY-LEADING STRATEGIES AND SOLUTIONS promote patient safety and satisfaction — all which help improve the value equation for more than 250 hospitals, ASCs and alternative care settings nationwide that partner with us. NAPAanesthesia.com 888.240.1793 Ext. 3333 IS YOUR PATIENT EXPERIENCE POSITIVELY INFLUENCING YOUR BOTTOM LINE

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