Becker's ASC Review

23 Executive Briefing organizations gather, analyze and report data to enhance quality outcomes and make better business decisions. gMed's gInsights provides a customizable platform for GI practices to input clinical data and track specific quality measures as well as analyze the data to measure performance indicators, such as: • Referring physicians who send the most patients or have the most no-shows • Schedulers who make the most colonoscopy screening appointments • Differences in same-day cancellation rate by scheduler • Average task completion time per provider • Endoscopy room turnaround by provider Gastroenterologists can also use the platform to benchmark themselves on a local, regional and national level in real time, and practice leaders can generate a detailed digital report that provides insight for optimizing operations and revenue. gInsights can provide advanced analytical data on patient population management and clinical data as well as billing and financial information with just a few clicks. "You can search clinical and financial data with gInsights and ascertain how well you're doing," says Dr. Levy. "When the group needs to make a big decision, they can use facts and figures instead of gut feelings to build the business." The right technology platform also can help GI groups meet quality reporting requirements. CMS requires healthcare providers to track and report outcomes through advanced value-based programs such as the Merit-based Incentive Payment System (MIPS). MIPS ties Medicare reimbursement to clinical outcomes, paying bonuses to top performers and penalizing those at the bottom. As a companion to gInsights, gMed's gAdvisor connects certified gMed MIPS specialists with providers to support MIPS reporting efforts. "gMed has superbly built within the EHR many of the compliance requirements that are mandated by the federal government and payers," says Dr. Levy. "The MIPS platform allows providers to do less work to comply and get paid at the level they deserve." Enhancing patient engagement and experience Dr. Levy has seen the patient experience evolve over his 40-plus year medical career up until the time he retired from clinical practice and his post as CEO of Capital Digestive Care in March 2017. gMed's technology suite provided Capital Digestive Care with the tools to better serve and care for its patients. These tools can help GI practices meet patient expectations today, from the first patient encounter with the practice to the scheduling of the visit and all the way through the paying of the bill. For example, the gGastro suite includes gScheduler and gReminder as built-in functions for efficient scheduling and automated patient reminders. When the patient arrives at the office, the iPad application, gKiosk, can be used to streamline the check-in, checkout and discharge processes, saving patients valuable time and improving patient satisfaction. In fact, Willoughby, Ohio-based Center for Digestive Health reported gKiosk helped to save 10 minutes for each existing patient and 15 minutes for each new patient. Patients can also use the app to digitally review and update their clinical forms instead of filling out multiple paper forms for every visit. "Patients are happier with gKiosk because they can pull up their information with the office's iPad and make changes. Then the practice's medical assistant can confirm the information, and by the time the provider sees the patient, the background work is done and the physician can focus on patient care," says Dr. Levy. Conclusion Patients who actively engage in their own care have better outcomes. As gastroenterology groups grow, and as the clinical and business demands on practices continue to increase, gMed's technology can enhance additional patient throughput and helps gastroenterologists to continue to deliver high-quality care. The tools and applications integrated within the gMed platform may also lead to the practice seeing increased patient volumes and additional reimbursement under federal quality programs, both which can positively impact the practice's bottom line. n gMed, a Modernizing Medicine company, provides the gastroenterology industry with a fully integrated platform consisting of an EHR system, Endoscopy Report Writer, practice manage- ment solution, patient portal, data analytics and revenue cycle management services. gMed is one of two selected vendors chosen by Olympus to provide its software solution to current EndoWorks and future Olympus customers. To find the right gGastro solution for your prac- tice, visit www.gmed.com or call 888-577-8801.

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