4
TABLE of CONTENTS
PUBLISHER'S LETTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
EXECUTIVE BRIEFING:
How Telehealth and EHR Integration Deliver Complete,
Effective Care While Streamlining Provider Workflows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CFO / FINANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Five Ways Successful Health Systems Reinvent Customer Relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
EXECUTIVE BRIEFING:
Measuring Value — How to Harness Data in an Outcomes-Driven Paradigm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
The Next Step in Data Analytics: Getting from Historical Analytics to Actionable Analytics . . . . . . . . . . . . . . . . . . . 56
EXECUTIVE BRIEFING:
Two-Sided Risk is Coming — Here's How Healthcare Providers Can Prepare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
CEO / STRATEGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
EXECUTIVE BRIEFING:
Q. What Single Strategy Will Drive the Bulk of OR Growth in the Next 10 Years? A. 360° Engagement . . . . . . . . . 89
MACRA: How to Prepare for a Moving Target . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
3,100+ ATTENDEES FROM HOSPITALS AND
HEALTH SYSTEMS ACROSS THE NATION
REGISTER BY MARCH 1, 2018 AND SAVE!
CELEBRITY KEYNOTES BY
9TH ANNUAL
MEETING
APRIL 11-14, 2018
HYATT REGENCY | CHICAGO, ILLINOIS
REGISTER HERE
www.beckershospitalreview.com/conference
registration@beckershealthcare.com,
jcole@beckershealthcare.com, sbecker@
beckershealthcare.com or 800.417.2035.
Great topics and speakers focused on strategy, health
system alignment and growth, physician integration,
improving profitability, ACOs, key specialties and more
233 GREAT HOSPITAL AND HEALTH SYSTEM
LEADERS SPEAKING – OVER 300 SPEAKERS TOTAL
George W. Bush
43rd President of the
United States of America
President Bill Clinton
Founder of the Clinton Foundation
and 42nd President of the
United States of America