Becker's Hospital Review

September 2017 Issue of Beckers Hospital Review

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Talk to us to find out more unify.com/us/healthcareus +1 800 310 6308 Patients and staff today are also the consumers of today- yet when it comes to healthcare They often receive a below average experience compared to other experiences. By applying simple customer service practices outcomes for all improve. Right service, right time, right quality It's time to talk about change. It's time to Unify your approach to delivering services to Staff and Patients. 50% Of inpatients are not involved in their care as much as they would like ! BY 2024 Department of Health and Human Services wants interopobiliity between disparate electronic health record systems 62% of younger consumers use or would use mobile apps for wellness and fitness Missed appointments cost $15 million a year The modern patient agenda Talking Matters Get ahead of the Patient Consumer Revolution

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