Issue link: https://beckershealthcare.uberflip.com/i/842028
27 Executive Briefing About Qventus Qventus' mission is to simplify how healthcare operates so that hospitals and caregivers can focus on providing the best possible care to patients. The award winning AI-based platform addresses operational challenges across the hospital including emergency departments, perioperative areas, patient safety, inpatient and outpatient. Qventus is honored to be working with leading public, academic and community hospitals across the United States to help hospital teams make better operational decisions in real-time, with positive impacts to financial performance and patient experience. duce disposition to admit time. The solution included decision recipes tailored specifically to monitor and improve interdisci- plinary processes and communication affecting throughput. Recipes fired nudges to specified staff members — including medical surgical directors and managers, EVS leaders and the CNO — when a patient had waited in the ED for more than 42 minutes. The solution sent these nudges to staff via text or email, offering a potential course correction to defuse the is- sue. Through a virtual huddle, they then worked together in real time to determine the right course of action and move the pa- tient to the inpatient floor. Furthermore, the platform provides "deep dives" to help staff pinpoint the root causes delaying inpatient admission. "I can use the deep dive function to instantaneously drill down and understand what team, person, day of the week or time of day is leading to issues," Ms. Bramlett says. "I'm also able to see where we are being successful so we can replicate best prac- tices." After five months of using the solution, Mercy Hospital-Ard- more saw a 10 percent reduction in disposition to admit and a 6 percent reduction in admitted length of stay. This improvement also positively affected process times downstream. The hospital reduced average arrival to room time by 19 percent, reduced average left-without-being-seen rate by 55 percent, reduced door-to-physician time by 17 percent, reduced length of stay by 9 percent and reduced disposition to checkout by 8 percent. AI Beyond the ED: Fixing Hospital-wide Throughput The potential for data analytics solutions powered by AI to rev- olutionize hospital operations and improve satisfaction for both providers and patients is limited only by our imaginations. The technology's ability to constantly monitor, learn and alert staff of impending events — and most importantly, provide recom- mendations to best handle them — can be applied to any as- pect of hospital operations. During the Becker's 8th Annual Meeting in April, Lucile Packard Children's Hospital Stanford (Calif.), cited that the Qventus AI platform made a measurable difference in perioperative care processes. Four months after implementing the technology, the OR saw a 10 percent reduction in case overruns and 15 percent decrease in case under-runs. The percentage of cases delayed by more than 10 minutes decreased by 11 percent, cumulatively resulting in 520 hours of delays prevented since launch, while same-day cancellations decreased by more than 25 percent. The platform also had a positive effect on the patient and fam- ily experience. Previously, parents anxiously waited for their child to get out of surgery and grew worried when procedures ran over. Patient navigators were unable to communicate with surgeons in real time, and often could only inform parents of extended surgery times after the fact. After implementing the Qventus platform, patient navigators had real-time information to communicate proactively. Navigators could stay in the wait- ing room and receive a text message from the system regarding a surgery delay or a predicted run over, which is an immense comfort to parents. Similar stories of improved efficiency and care are being seen across the hospital. The possibilities for AI in healthcare are endless. As health systems continue to drive forward in the quest to value-based care, improving operational efficiencies while lessening the cognitive burden on clinicians and staff will be essential com- ponent to success. n The potential for data analytics solutions powered by AI to revolutionize hospital operations and improve satisfaction for both providers and patients is limited only by our imaginations.