Becker's ASC Review

18 ASC MANAGEMENT 9 Mayo Clinic Strategies to Quench the Physician Burnout Flame By Megan Wood R ochester, Minn.-based Mayo Clinic recommended nine strategies for healthcare organizations to combat physician burnout, which impacts productivity, turn- over rates and quality of care. Tait Shanafelt, MD, Mayo Clinic's physician well-being program director, and John Noseworthy, MD, Mayo Clinic's president and CEO, outlined the strategies in Mayo Clinic Proceedings. Here are the nine key strategies: 1. Acknowledge and assess the problem of physician burnout. 2. Recognize leader behaviors that fuel or diminish burnout. 3. Leverage a systems approach to establish targeted interventions for enhancing ef- ficiency and decreasing clerical work. 4. Foster a strong community at work. 5. Incentivize with rewards, strategically. 6. Determine if your organization is demonstrating your values and mission in actions. 7. Implement organizational practices and policies, which promote flexibility and a work-life balance. 8. Equip employees with resources for self-care. 9. Support organizational science, by analyzing which institutional factors contribute to the problem. Then, invest in solutions. "Professional exhaustion and disillusionment can adversely impact clinical perfor- mance, and result in medical errors and decreased quality of care. This situation hurts patients and providers, and we need to fix it," said Dr. Noseworthy. n Cleveland Clinic CEO Dr. Toby Cosgrove's Warning to all US Hospitals By Tamara Rosin P reventing the rate of hospital closures from rising will require hospitals to focus on improving efficiency and continuing to seek opportunities to consolidate, Cleveland Clinic CEO Toby Cosgrove, MD, told Fox Business Network. "Hospital occupancy across the United States is about 65 percent," said Dr. Cosgrove. "For example, in Ohio, we have 202 hospitals across the state. One of the concerns right now is with decreasing payments that hospitals are getting for their services they provide, we are seeing al- most a quarter of the hospitals now running in the red. So ultimately, if we do not see consolidation and increase efficiency, we are going to see hospital closures across the country." Consolidation would lend hospitals more purchasing power and re- duce the duplication of services without raising costs, he said. Dr. Cosgrove added he anticipates consolidation will continue across other facets of the healthcare industry, such as the insurance and pharmaceutical sectors. "is is what the response is to the demands to have more efficiency in our healthcare delivery system," he said, according to the report. "ere's no question that if the insurance industry consolidates, we are going to have to consolidate as providers who negotiate with them." On the heels of the election of Republican Donald Trump as president, who has pledged to repeal and replace the ACA, Dr. Cosgrove empha- sized the importance of protecting the insurance coverage for the 20 million people who obtained insurance from the exchanges. "We have to continue to keep those people covered otherwise the prom- ise for hospitals of more patients, even though we are being paid less, is going to cause more and more hospitals to have major economic prob- lems. We need to continue to cover those individuals, the question is how we do it, and we do it most efficiently," he said, according to Fox. n Medical Facilities Corp. Names Tyler Murphy CFO By Mary Rechtoris Toronto, Canada-based Medical Facilities Corp. named Tyler Mur- phy chief financial officer. With more than 15 years of in- dustry experience, Mr. Murphy hails from a large publicly-traded U.S. healthcare company where he served as vice president and treasurer. He has a breadth of experience in areas such as treasury, risk management and investor rela- tions. Mr. Murphy has a master of business administration from University of Alabama at Bir- mingham. Medical Facilities Corp. has con- trolling interest in a California ASC as well as five specialty sur- gical hospitals spread between Arkansas, Indiana, Oklahoma and South Dakota. n

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