Becker's Clinical Quality & Infection Control

40 PATIENT EXPERIENCE Top 55 Hospitals Patients Would Definitely Recommend By Max Green W hen patients fill out HCAHPS surveys about their experience receiving care in a hospital, one question might say more than any other about the overall feeling an organization le them with: Would they recommend that hospital to others? e following 55 hospitals had 91 percent or more of their patients report on their HCAHPS survey that yes, they would defi- nitely recommend this hospital. e national average is 71 percent. HCAHPS data this list is based on is avail- able through CMS' Hospital Compare data- base, representing responses given between July 2014 and June 2015. Note: is list excludes hospitals that had fewer than 100 patients complete HCAHPS surveys. Hospitals with the same percentage are listed according to provider number, rather than alphabetically. Westlake Regional Hospital (Columbia, Ky.) — 98 percent Patients' Hospital of Redding (Calif.) — 97 percent Southeastern Regional Medical Center (Newnan, Ga.) — 97 percent Oklahoma Heart Hospital (Oklahoma City) — 97 percent Unity Medical and Surgical Hospital (Misha- waka, Ind.) — 95 percent Advanced Surgical Hospital (Washington, Pa.) — 95 percent Orthopaedic Hospital of Wisconsin (Glen- dale) — 95 percent Cancer Treatment Centers of America (Phil- adelphia) — 95 percent Sutter Surgical Hospital-North Valley (Yuba City, Calif.) — 94 percent Physicians Medical Center (Houma, La.) — 94 percent Surgical Institute of Reading (Wyomissing, Pa.) — 94 percent Black Hills Surgical Hospital (Rapid City, S.D.) — 94 percent Surgical Hospital at Southwoods (Youngstown, Ohio) — 94 percent Oakleaf Surgical Hospital (Altoona, Wis.) — 94 percent Midwest Orthopedic Specialty Hospital (Franklin, Wis.) — 94 percent Mayo Clinic Hospital (Phoenix) — 93 percent e Heart Hospital Baylor Denton (Tex- as) — 93 percent Cypress Pointe Surgical Hospital (Ham- mond, La.) — 93 percent Physicians Care Surgical Hospital (Royers- ford, Pa.) — 93 percent e Heart Hospital Baylor Plano (Texas) — 93 percent Mayo Clinic (Jacksonville, Fla.) — 93 percent Bigfork (Minn.) Valley Hospital — 93 percent OSS Orthopaedic Hospital (York, Pa.) — 93 percent Arkansas Heart Hospital (Little Rock) — 93 percent GHS Patewood Memorial Hospital (Green- ville, S.C.) — 92 percent Baylor Scott and White Surgical Hospital (Sherman, Texas) — 92 percent Monroe (La.) Surgical Hospital — 92 percent Sutter Maternity & Surgery Center of Santa Cruz (Calif.) — 92 percent e Physicians Centre (Bryan, Texas) — 92 percent New England Baptist Hospital (Boston) — 92 percent Sauk Prairie Hospital (Prairie du Sac, Wis.) — 92 percent Nebraska Orthopaedic Hospital (Omaha) — 92 percent Central Louisiana Surgical Hospital (Alexan- dria) — 92 percent Oklahoma Heart Hospital South (Oklahoma City) — 92 percent Baylor Heart and Vascular Hospital (Dallas) — 92 percent WellSpan Surgery and Rehabilitation Hospi- tal (York, Pa.) — 92 percent Orange City (Iowa) Area Health System — 92 percent Premier Surgical Institute (Galena, Kan.) — 92 percent OrthoIndy Hospital (Indianapolis) — 92 percent Heart Hospital of Lafayette (La.) — 92 percent Quail Creek Surgical Hospital (Amarillo, Texas) — 91 percent Northwest Specialty Hospital (Post Falls, Idaho) — 91 percent Hill Country Memorial Hospital (Freder- icksburg, Texas) — 91 percent Dakota Plains Surgical Center (Aberdeen, S.D.) — 91 percent Baylor Orthopedic and Spine Hospital at Arlington (Texas) — 91 percent Sioux Falls (S.D.) Specialty Hospital — 91 percent Great Falls (Mont.) Clinic Hospital — 91 percent Manhattan Surgical Hospital (New York City) — 91 percent Texas Spine and Joint Hospital (Tyler) — 91 percent e Spine Hospital of Louisiana (Baton Rouge) — 91 percent Tulsa (Okla.) Spine & Specialty Hospital — 91 percent Oklahoma Center for Orthopaedic & Multi-Specialty Surgery (Oklahoma City) — 91 percent Stoughton (Wis.) Hospital — 91 percent Southwestern Regional Medical Center (Tul- sa, Okla.) — 91 percent Hospital for Special Surgery (New York City) — 91 percent n

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