Becker's Hospital Review

The Road to Care Excellence is Paved with Data-Driven Decisions

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HOSPITALS AND HEALTH SYSTEMS ARE CHALLENGED TO SIMULTANEOUSLY DELIVER HIGH-QUALITY CARE AND LOWEST COST. As outcomes and the patient experience increasingly determine hospitals' reimbursement , the data used to drive workforce decisions grows in importance. Staffing decisions have ramifications for the organization at large, including financial, clinical and employee performance. In a survey of hospital and health system executives, respondents indicated a data-driven approach to staffing supports major organizational outcomes and performance indicators, such as staff productivity (86 percent), cost containment (85 percent) and patient outcomes (69 percent). Although the majority of executives know data is critical to staffing, some are unclear on how best to obtain and integrate data into staffing processes. "Getting relevant data is tough," said one hospital executive and vice president at a for- profit health system in the East . The director of nursing at a 460-bed hospital in the South said he's seen data harvested manually, which was not a sustainable process. For these organizations, there's a better, more effective way using technology. Most hospitals already possess the data needed for informed staffing decisions. It's in the EMR. Data-driven staffing solutions are the bridge between the data- packed EMR and staffing decisions. These solutions draw a comprehensive picture of patient care needs, acuity projections and patient flow. This means organizations can harness the large volumes of data they already have to match patients and caregivers in a way that optimizes outcomes and lowers costs. These mounting dual pressures are prompting hospitals to incorporate data into their workforce practices for smarter staffing decisions that achieve quality and financial demands.

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