Becker's Clinical Quality & Infection Control

29 PATIENT SAFETY 65 Top Hospitals for Physician Communication By Shannon Barnet T he following is a list of hospitals for which 92 percent or more of patients reported on their HCAHPS survey that their physician "always" communicated well. Data represents HCAHPS scores from April 2014 through March 2015, pulled from CMS' Hospital Compare. For reference, the national average rate for patients reporting their physician "always" communicated well is 82 percent. Note: Hospitals with insufficient data, such as having fewer than 100 completed surveys, were excluded. Westlake Regional Hospital (Colombia, Ky.) — 100 percent Falls Community Hospital and Clinic (Mar- lin, Texas) — 99 percent Jane Todd Crawford Hospital (Greensburg, Ky.) — 97 percent Caldwell Memorial Hospital (Columbia, La.) — 96 percent Citizens Medical Center (Columbia, La.) — 95 percent Helen Newberry (Mich.) Joy Hospital — 95 percent Tallahatchie Critical Access Hospital (Charleston, Miss.) — 95 percent Copper Basin Medical Center (Copperhill, Tenn.) — 95 percent Clay County Hospital (Ashland, Ala.) — 94 percent Orange City (Iowa) Area Health System — 94 percent Pineville (Ky.) Community Hospital — 94 percent Casey County Hospital (Liberty, Ky.) — 94 percent Green Clinic Surgical Hospital (Ruston, La.) — 94 percent Lady of the Sea General Hospital (Cut Off, La.) — 94 percent Municipal Hospital and Granite Manor (Granite Falls, Minn.) — 94 percent Mille Lacs Health System (Onamia, Minn.) — 94 percent Webster General Hospital/Swing Bed (Eupo- ra, Miss.) — 94 percent Purcell (Okla.) Municipal Hospital — 94 percent W.J. Mangold Memorial Hospital (Lockney, Texas) — 94 percent Spooner (Wis.) Health System — 94 percent Fayette (Ala.) Medical Center — 93 percent Elbert Memorial Hospital (Elberton, Ga.) — 93 percent East Carroll Parish Hospital (Lake Provi- dence, La.) — 93 percent St. James Parish Hospital (Lutcher, La.) — 93 percent Schoolcra Memorial Hospital (Manistique, Mich.) — 93 percent Tishomingo Health Services (Iuka, Miss.) — 93 percent Baptist Memorial Hospital-Booneville (Miss.) — 93 percent Magee (Miss.) General Hospital — 93 percent Boone County Health Center (Albion, Neb.) — 93 percent Gouverneur (N.Y.) Hospital — 93 percent Muncy (Pa.) Valley Hospital — 93 percent Wayne Medical Center (Waynesboro, Tenn.) — 93 percent Seton Edgar B. Davis Hospital (Luling, Tex- as) — 93 percent Orthopaedic Hospital of Wisconsin (Glen- dale) — 93 percent Grant Regional Health Center (Lancaster, Wis.) — 93 percent Flambeau Hospital (Park Falls, Wis.) — 93 percent Lawrence Medical Center (Moulton, Ala.) — 92 percent Providence Kodiak (Alaska) Island Medical Center — 92 percent Patients' Hospital of Redding (Calif.) — 92 percent Jefferson Hospital (Louisville, Ga.) — 92 percent Grady General Hospital (Cairo, Ga.) — 92 percent Bear Lake Memorial Hospital (Montpelier, Idaho) — 92 percent Wabash General Hospital (Mount Carmel, Ill.) — 92 percent Taylorsville (Ill.) Memorial Hospital — 92 percent Union County Hospital (Anna, Ill.) — 92 percent Franciscan St. Francis Health-Carmel (Ind.) — 92 percent Avera Holy Family Hospital (Estherville, Iowa) — 92 percent Myrtue Medical Center (Harlan, Iowa) — 92 percent Clinton County Hospital (Albany, Ky.) — 92 percent Rockcastle Regional Hospital & Respirato- ry Care Center (Mount Vernon, Ky.) — 92 percent Breckinridge Memorial Hospital (Hardins- burg, Ky.) — 92 percent Marshall County Hospital (Benton, Ky.) — 92 percent Springhill (La.) Medical Center — 92 percent Desoto Regional Health System (Mansfield, La.) — 92 percent Barrett Memorial Hospital (Dillon, Mont.) — 92 percent Cadron (Neb.) Community Hospital and Health Services — 92 percent Nor-Lea Hospital District (Lovington, N.M.) — 92 percent Chatham Hospital (Siler City, N.C.) — 92 percent Surgical Hospital at Southwoods (Youngstown, Ohio) — 92 percent Advanced Surgical Hospital (Washington, Pa.) — 92 percent Dekalb Community Hospital (Smithville, Tenn.) — 92 percent Rolling Plains Memorial Hospital (Sweetwa- ter, Texas) — 92 percent e Heart Hospital Baylor-Denton (Texas) — 92 percent Rollins Brook Community Hospital (Lampa- sas, Texas) — 92 percent Whitman Hospital and Medical Center (Col- fax, Wash.) — 92 percent n

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