Issue link: https://beckershealthcare.uberflip.com/i/674245
58 CARE DELIVERY in the top quartile of the nation across four major services areas: inpatient, emergency de- partment, ambulatory surgery and outpatient services.Ms. Guler earned a master's degree in healthcare administration from the Universi- ty of South Florida in Tampa. Sandra Myerson, BSN, RN. Chief Pa- tient Experience Officer of Mount Si- nai Health System (New York). Ms. My- erson serves as Mount Sinai Health System's first chief patient experience officer, as well as chief patient experience officer of e Joseph F. Cullman Jr. Institute for Patient Care at e Mount Sinai Hospital. Prior to joining Mount Sinai Health System in 2014, Ms. Myerson was managing consultant and director of clinical and operational consulting at Press Ganey. She also previously served as vice president of patient care services and CNO of Aria Health in Philadelphia. Her clinical background is in the areas of emergency, trauma, critical care and flight nursing; home health; and vascu- lar/transplant/general surgery. Ms. Myerson earned an MBA in healthcare administration and a master's degree in healthcare finance from the Fox School of Business Management at Temple University in Philadelphia. Terri Nuss. CXO of WellSpan Health (York, Pa.). Ms. Nuss has served as CXO of WellSpan Health, a five-hospital system based in central Pennsylvania, since 2015. Prior to joining WellSpan Health, she was vice president of patient centeredness with Dallas-based Baylor Scott & White Health's North Division. She also has served in cardi- ology at Houston-based St. Luke's Episcopal Hospital and the Mayo Clinic in Roches- ter, Minnesota. Ms. Nuss earned a master's degree in exercise and sport science from Pennsylvania State University, based in State College, and an MBA from Southern Meth- odist University in Dallas. Tony Padilla. Chief Patient Experience Officer of UCLA Health (Los Ange- les). As chief patient experience officer of UCLA Health, Mr. Padilla played a key in the implementation of CICARE, a set of six com- munication behaviors to guide the best pos- sible interactions with patients, families and colleagues. He has also played a key role in raising UCLA Health's HCAHPS scores. In a 2015 interview with Becker's Hospital Review, Mr. Padilla said, "e best organizations are differentiating themselves by engaging pa- tients, physicians and staff to improve clinical processes; and, as a result, improving quality, experience and cost outcomes. "Mr. Padilla earned a bachelor's degree in psychology from the University of Southern California in Los Angeles and an MBA from Pepperdine Uni- versity in Malibu, Calif. n Why Denver Health is Experiencing a Physician Exodus By Tamara Rosin D enver Health Medical Center, the city's historic safety-net hospital and one of only a few Level I trauma centers in Colorado, is attempting to deal with a series of physician resignations, according to the Denver Post. Most recently, three of Denver Health Medical Center's five neurosur- geons gave notice to leave the hospital by April 1. The hospital also confirmed the head of emergency medicine and a top trauma surgeon will depart for other jobs. Last year, physicians at the head of the departments of medicine and surgery left the hospital and have yet to be re- placed. Additionally, the chiefs of oph- thalmology and oral surgery resigned, along with six hospitalists, according to the report. Some hospital staff have described the exodus of physicians as a crisis, voic- ing concerns regarding reduced oper- ating room staffs, the hospital's ability to continue serving the poor and the condition of its partnership with Uni- versity of Colorado Hospital in Aurora, according to the report. At the same time, the community has questioned whether Denver Health Medical Cen- ter will be able to continue operating as a Level I trauma center. Arthur Gonzalez, CEO of the Den- ver Health Medical Center, stated in a memo that the University of Colorado will provide neurosurgeons to the hos- pital to enable it to continue operating as a Level I trauma center. He acknowl- edged, however, that the medical cen- ter "is going through immense change" due to the Affordable Care Act. Mr. Gonzalez also said the hospital ad- ministration has recently implemented other changes, such as the dismissal of its chief clinical officer and agreeing not to alter its system for compensat- ing physicians. The physicians that have resigned over the last year have cited different rea- sons for leaving, and "it would be inac- curate to paint all of these people with the same broad brush," said Mr. Gon- zalez, according to the report. n FDA Recommends Banning Most Powdered Medical Gloves By Brian Zimmerman O n March 21, the U.S. Food and Drug Administration proposed a ban on the majority of powdered gloves used by healthcare workers, citing that the gloves pose substantial risk of illness or injury to both providers and patients. "This ban is about protecting patients and healthcare professionals from a danger they might not even be aware of," said Jeffrey Shuren, MD, director of FDA's Center for Devices and Radiological Health. "We take bans very seriously and only take this action when we feel it's necessary to protect the public health." While the powder used in gloves can make the latex easier to pull on and remove, aerosolized powder from the gloves can transmit proteins that can cause respirato- ry allergic reactions. Synthetic powdered gloves do not catalyze allergic reactions, but they are associated with many adverse events, including severe airway inflam- mation, post-surgical adhesions and wound inflammation. The FDA made the ban proposal because that the problem cannot be solved with new labeling. If finalized, the ban would result in the complete removal of powdered surgical gloves, powdered patient examination gloves and absorbable powder for lubricating a surgeon's glove from the marketplace. n