5 Staffing Strategies for Engaged Nurses Better Patient Outcomes | 7
3 Respondents indicated the top three workforce
management tactics that have the biggest
impact on clinical outcomes: staffing skill and
competency mix (69 percent), acuity-based
staffing (48 percent) and learning, development
and competencies management (43 percent).
4 Similarly, the respondents ranked staffing skill
and competency mix (69 percent), learning,
development and competencies management
(56 percent) and acuity-based staffing (37
percent) as having the biggest impact on
reducing medication errors and never events.
5 For patient satisfaction, the surveyed healthcare
leaders said staff satisfaction (56 percent),
staffing skill and competency mix (54 percent)
and acuity-based staffing (40 percent) had the
biggest impact.
"Although staff satisfaction and staffing skill
and competency mix were the two workforce
management strategies hospital leaders emphasized
the most, they are also the two strategies that
receive the least amount of support from software,
data and automation," said Ms. Gamble.
According to survey results, only 33 percent of
leaders use workforce management software to
enable staffing skill and competency mix and only 19
percent have automated their workforce strategies
to improve staff satisfaction.
"Where is the disconnect? Even though hospital
leaders identified certain tactics as most likely to
improve clinical outcomes, reduce medical errors
and boost patient satisfaction, many are not
leveraging data and software to optimize those
very tactics," said Ms. Gamble.
