Issue link: https://beckershealthcare.uberflip.com/i/644565
52 Executive Briefing not report to them, and they are not able to manage the time it takes to get X-ray results. Results from a survey by the Journal of the American Medical Association show emergency physicians have the highest rate of "burnout" among physicians, hovering around 65 percent. In freestanding ERs, physicians are given back their ability to monitor the pace of their staff, leading to shorter wait times and more patient transparency — and in turn, providing physicians with less stress and more job satisfaction. Adeptus Health has created facilities with both patient and phy- sician satisfaction in mind. Physicians appreciate a more inti- mate work environment allowing them closer contact and more personal treatment for patients. The freestanding ER model also transforms a physician's ability to engage with patients by giving them more time for one-on-one conversations. This is possible because of a team approach model, where emergen- cy-trained registered nurses and radiologists work alongside the physicians at every stage. This, coupled with lower patient volumes versus traditional ERs, allows for a more relaxed set- ting. By ensuring more physician-patient quality time, we can offer a happier workplace for physicians and a more personal- ized experience for patients. Our approach to patient and physician satisfaction is proving to be successful. One way to measure this is by noting the level of high-quality care we're able to provide. Our First Choice Emer- gency Room system was named a 2015 Guardian of Excellence Award winner by Press Ganey Associates. The Guardian of Excellence Award recognizes top-performing healthcare organizations that have consistently achieved the 95th percentile or above for performance in patient experi- ence. Adeptus Health has maintained this rating for the last three years. Adeptus Health has also been honored locally by being named one of the Best Companies to Work for in Texas by Texas Monthly, an award that is voted upon by the compa- ny's own employees. The recognition we have received from Press Ganey as well as Texas Monthly reinforce the notion that people can do great work when they're satisfied with their work environment. We know that our employees' happiness correlates to their ability to provide an excellent patient experience. A Growing Segment The freestanding ER model has become a game-changer; it's an important and growing segment within the spectrum of care options. At Adeptus Health, we are transforming the emergen- cy care experience with a differentiated and convenient care delivery model that improves access, reduces wait times and provides high-quality clinical and diagnostic services on-site. We recognize that patient satisfaction is a two-way street, and that's why our facilities are designed with both our patients and our staff in mind. As we continue to grow and open new facilities, we are addressing the shortage of ER facilities by creating more access to high-quality care. Most importantly, we are saving lives every day. n Sponsored by: About Adeptus Health Adeptus Health Inc. (NYSE: ADPT) is a leading patient-centered healthcare organization expanding access to the highest quality emergency medical care through its network of freestanding emergency rooms and partnerships with premier healthcare providers. In Texas, Adeptus Health owns and operates First Choice Emergency Room, the nation's largest and oldest network of independent freestanding emergency rooms. In Colorado, in partnership with University of Colorado Health, Adeptus Health operates UCHealth Emergency Rooms. In Arizona, with Dignity Health, Adeptus Health operates Dignity Health Arizona General Hospital and freestanding emergency rooms. In Louisiana, Adeptus Health has a partnership with Ochsner Health System, the state's largest healthcare system, to improve access to emergency medical care. In Ohio, Adeptus Health has a partnership with Mount Carmel Health System to develop freestanding emergency rooms. All Adeptus Health freestanding facilities are fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, ultrasound, and digital X-ray), on-site laboratory, and staffed with board-certified physicians and emergency trained registered nurses. According to patient feedback collected by Press Ganey Associates Inc., Adeptus Health provides the highest quality emergency medical care and received the 2013, 2014 and 2015 Press Ganey Guardian of Excellence Award for exceeding the 95th percentile in patient satisfaction nationwide. For more information please visit us on the web at adhc.com.