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TELEHEALTH INDEX: 2015 CONSUMER SURVEY
AMERICANS ARE
READY FOR TELEHEALTH
A nationally projectable survey conducted by
Harris Poll on behalf of American Well
®
found
that 64 percent of consumers were willing to
have a video visit with a doctor.
64
%
74%
70%
64% 64%
41%
INTEREST IN TELEHEALTH
SPANS ALL AGES
BUT PEAKS IN MILLENNIALS
18-34 35-44 45-54 55-64 65+
AGE
30% OF PARENTS
WITH CHILDREN
under 18 years old would prefer video
visits to get middle-of-the night care
OF
OUT
10
7
AMERICANS PREFER TO GET COMMON
PRESCRIPTIONS VIA VIDEO VISIT
Americans would switch doctors for the
availability of video visits
17 MILLION
Sources:
• This survey was conducted online within the United States by Harris Poll on behalf of American Well Corporation from December 1-3, 2014 among 2,019 adults ages 18 and older.
• 2014 Survey of Physician Appointment Wait Times and Medicaid and Medicare Acceptance Rates, Merritt Hawkins
• U.S. Census Bureau
