Becker's Clinical Quality & Infection Control

Becker's Infection Control and Clinical Quality September 2015

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13 PATIENT EXPERIENCE HOSPITAL COMPARE DATA UPDATE: PERCENT CHANGE IN STAR RATINGS Number of 5-Star Hospitals Increases in CMS' Hospital Compare Data Update By Heather Punke C MS updated the data in Hospital Compare in July, and the number of hospitals that received the coveted five-star summary rating based on their patient satisfaction scores has increased. However, the number of hospitals with a one- star rating also increased. When the star ratings first went live in April, just 251 of 3,553 rated hospitals earned the high- est available rating of five stars. With the updated data set, there are now 336 hospitals out of 3,548 with a five-star overall rating. e new data is based on data from HCAHPS scores gathered from October 2013 through Sep- tember 2014. e following is the breakdown of the new star rating distribution: • One star: 121 hospitals (101 hospitals prior to update) • Two stars: 475 hospitals (582 hospitals prior) • ree stars: 1,320 hospitals (1,414 hospitals prior) • Four stars: 1,296 hospitals (1,205 hospitals prior) • Five stars: 336 hospitals (251 hospitals prior) According to e Advisory Board Company, CMS plans to update the data and the star ratings every quarter. n 20% 18% 7% 8% 34%

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