Issue link: https://beckershealthcare.uberflip.com/i/571945
7 PATIENT EXPERIENCE Child HCAHPS Now Available to Measure Pediatric Patient Experience By Heather Punke Becker's Hospital Review 4th Annual CEO Roundtable + CFO/CIO Roundtable Delos "Toby" Cosgrove, MD - President & CEO CLEVELAND CLINIC Barry S. Arbuckle, PhD - President & CEO MEMORIALCARE HEALTH SYSTEM Steven I. Goldstein - President & CEO STRONG MEMORIAL HOSPITAL A. Hugh Greene, FACHE - President & CEO BAPTIST HEALTH William B. Leaver - President & CEO UNITYPOINT HEALTH And the list goes on and on... WITH 165+ SPEAKERS , 45 LEADING HOSPITAL & HEALTH SYSTEM CEOS & 38 CFOS & CIOS SPEAKING November 18-19, 2015 Ritz Carlton, Chicago For more info, visit www.beckershospitalreview. com/november-ceo- roundtable-conference/ W hile the HCAHPS survey is useful to collect and evaluate information on patient experience among adult hospitalized patients, the healthcare industry had been lacking a similar tool to measure information on children's hospital experiences. Now, however, such a tool exists and was presented in the journal Pediatrics. e Child HCAHPS builds on the Adult HCAHPS survey and was three years in the making. e tool was developed by experts in the Center of Excellence for Pediatric Quality Measurement at Boston Children's Hospital, who were funded by the Agency for Healthcare Research and Quality and CMS. Child HCAHPS is made up of 18 composite and single-item measures allowing parents and caregivers to rate heir child's experience as a hospital patient. Experts adapted Adult HCAHPS items so they were applicable to the care of children and also de- veloped new items to reflect topics important to pediatric care. e creation of the new survey in- volved in-depth literature review, input from stakeholders, experts and focus groups, cognitive inter- views with parents and a nation- wide 69-hospital field test. In January, the National Quality Forum endorsed Child HCAHPS as a robust way to measure patient experience. e Center of Excellence for Pediat- ric Quality Measurement is now working to encourage hospitals that treat children to adopt Child HCAHPS. "Since it became available ear- lier this year, hospitals across the country have started using Child HCAHPS as a driver for measur- ing and improving the quality of pediatric patient experience," said Sara Toomey, MD, the study's lead author. "Nationally, CMS is devel- oping a strategy for piloting the collection of Child HCAHPS data from states as they do already with other surveys, including adult HCAHPS." n