Becker's Spine Review

Becker's Spine Review July/Aug 2015

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5 Becker's ASC 22nd Annual Meeting - The Business and Operations of ASCs – Call (800) 417-2035 is letter examines two core issues. e first part examines lessons learned from key sports teams to consider how they apply to management teams. e second part reviews eight key issues in healthcare this year. The Championship Teams and Great Leadership Teams - 8 Concepts They Have in Common As we watched the Chicago Blackhawks win the Stanley Cup and the Golden State Warriors win the NBA Championships, several characteristics central to each team's success translate to the development of strong leadership teams. Here are eight aspects of successful championship teams that we believe can also apply to executive teams at hospitals and health systems. 1. A Team Needs to Retain Top Leaders. e Blackhawks did a great job signing and retaining its nucleus for the long run. For the past three Stan- ley Cup wins, including the most recent on Monday, the Blackhawks' nucle- us — Patrick Kane, Jonathan Toews, Marián Hossa, Patrick Sharp, Duncan Keith and Corey Crawford — has led the way. When you look at the very best health systems, whether it is Rochester, Minn.-based Mayo Clinic, Great Neck, N.Y.-based North Shore-LIJ Health System, San Diego-based Scripps Health, Los Angeles-based Cedars Sinai, Oakland, Calif.-based Kaiser Per- manente, etc., they have all done a great job retaining their executive teams — each consisting of multiple well respected leaders in the healthcare indus- try —for the long run. 2. You Need Multiple Stars, Not One. e Blackhawks, for example, were built around Mr. Toews, Mr. Kane, Mr. Keith, Mr. Hossa, Mr. Sharp and more — not one superstar. Here, we believe that great leadership teams include multiple A to A+ rated players/leaders. A good team can have one A+ player. A great team has multiple great leaders. 3. Depth in Leadership is Critical. In addition to having multiple great leaders, great teams also have depth in most key areas. With Kyrie Irving and Kevin Love injured and unable to compete in the NBA Finals, Lebron James, the Cleveland Cavaliers' "CEO," attempted to carry the team to the champi- onship. Here, even though Mr. James was supported by many players who stepped up in the playoffs, the team needed more depth to compete and win. 4. Leaders Must Focus on the Team and Organization, Not Just on Themselves. Going into game six, Mr. James said at a press conference: "I'm confident because I'm the best player in the world." Indeed, Mr. James is generally regarded as the best player in the league and the "CEO" of the Cavaliers. However, his unabashed lack of modesty may be a reflection of a distorted sense of his value to the team. Although his trumpeting of himself as the key to the team's confidence may be intended to build up his team, it also states that he is supremely important and lessens the perception of their importance. e Cavaliers lost to the Golden State Warriors in the game that followed Mr. James' statement. 5. Great Health Systems are Constantly Developing Multiple Leaders. Leaders at hospitals become system leaders and group leaders, and these leaders rise higher. It is important for leaders not to overshadow anyone else and hinder their potential to grow. I saw firsthand Evanston, Ill.- based NorthShore University HealthSystem develop exceptional leader aer leader. ere, that system was constantly looking to develop leaders in dif- ferent departments and leaders at different hospitals. is has allowed that system to flourish and handle transitions extremely well. Publisher's Letter ANTICIPATE CHANGE. WE DO. 636.273.6711 | www.nationalASCbilling.com The ASC Revenue Cycle. It's all we do. It's all we think about. And it shows. Hospital Review 150 Great Places to Work in Healthcare 2015

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