Becker's ASC Review

Exceptional nurse leaders are vital to the success of ASCs because they help drive the level of clini- cal quality provided, set the tone for physician re- lationships and establish the culture for both safe- ty and patient experience, according to Michelle George RN, MSN, CASC, vice president of clini- cal services at Surgical Care Affiliates. The sur- gery centers with the most effective and efficient leaders are also the ones with the most successful accreditation and certification survey outcomes. Finding your nurse leader "The opportunity to hire a new nurse leader is an exciting and important time for everyone," says Ms. George. There are two key strategies that ad- ministrators can follow when interviewing candi- dates for the nurse leader position: 1. Take your time and be specific. Identify the best match for your ASC's current leadership needs, says Ms. George. Develop a list of the sur- gery center's current challenges before the recruit- ment process and seek out candidates with the right skill set. "For example, if the center is coming up on a first- time accreditation or licensing survey, it is strong- ly encouraged to hire a nurse leader that knows the survey standards and has experience leading a team in survey readiness," she says. Hire a nurse leader who is a good fit for the cen- ter in terms of values and cultural fit. SCA uses the A Method for Hiring, which aims to identify "A Players," and the company will hold a position until a qualified candidate can be recruited. 2. Include behavior- and situation-based ques- tions. Candidates tend to reveal the most about their leadership abilities when interviewers use behavior-based questions, according to Ms. George. Also, question candidates about situa- tions that did not go well in their past leadership roles and assess their responses. "Keen insight into past mistakes and having a strategy to approach a similar challenge differ- ently is a good indication that a nurse leader has grown and will not repeat past mistakes," she says. "If a candidate shows the tendency to blame oth- ers for the failure or doesn't seem to know what went wrong, then they are apt to repeat these same mistakes at your center." Supporting nurse leadership Finding a great ASC nurse leader is step one. Step two involves encouraging their professional growth to ensure that they feel fulfilled and chal- lenged. Nurse leaders who are allowed to grow in their roles are the ones most likely to stay with your center. "Young leaders grow best in an environment where there is a commitment to mentoring, coaching and allowing them to take on new re- sponsibilities without fear of criticism or failure," says Ms. George. According to Ms. George, placing nurse leaders in committees, change management projects and formal leadership training courses creates oppor- tunities for steady, continuous growth. SCA, for example, established the SCA Leadership Excel- lence program for developing leaders. "Several hundred SCA clinical leaders have completed this leadership training and can use this training to be more effective in their roles," she says. "Many have successfully advanced to administrator or other leadership positions in our company." To Register, Call 800-417-2035 • Fax 866-678-5755 • Email registration@beckershealthcare.com Register Online at https://www.regonline.com/22ndAnnualASC CONFERENCE SPEAKERS • 51 Great Surgeons, 55 Leading Administrators and 110 Surgery Center Speakers in Total - Keynote Speakers Arianna Huffington, Mike Eruzione, Andrew Hayek, Daniel Murrey and Teri Fontenot • Register by Sept. 1st for Early Registration Discounts David J. Abraham, MD, Orthopedic Surgeon, Reading Neck & Spine Center Margaret G. Acker, MSN, RN, CASC, Chief Executive Officer, Blake Woods Medical Park Surgery Center Margaret Adams, CASC, Administrator, Riddle Surgery Center Lora M. Altis-Parkhurst, Administrative Director, Physicians Surgery Center at Glendale Adventist, LLC Carlos Arias P, MD, Neurosurgeon, Hospital Universitario del Rio Judy Armstrong, RN, Administrator and Chief Executive Officer, San Luis Obispo Surgery Center 50104 Scott D. Augustine, MD, Chief Executive Officer, Augustine Temperature Management, LLC Timothy Baker, President, Principle Valuation Shannon Barnet, Writer/Reporter, Editorial Special Projects, Becker's Healthcare Brett W. Barnett, Associate, McGuireWoods LLP Angela Barragan, CST/CFA, Oakdale Obstetrics & Gynecology, P.A. John Bartos, Chief Executive Officer, CollectRx Alan Beauchamp, Healthcare Advisor, LevelTwo Sandy Berreth Jack M. Bert, MD, Board-Certified Orthopaedic Surgeon, Minnesota Bone & Joint Specialists Stephen Blake, JD, MBA, CPA, Chief Executive Officer, Central Park Surgery Center Anegla Blankinship, BSN, CASC, Administrator, Northstar Healthcare Surgery Center Joel V. Brill, MD, Medical Director, FAIR Health Inc. Danny E. Bundren, Vice President, Acquisitions and Development, Symbion Healthcare Meggan Michelle Bushee, JD, Associate, McGuireWoods LLP Jennifer Butterfield, MBA, RN, CNOR, Administrator, Lakes Surgery Center Jason Cagle, Senior Vice President, General Counsel and Acquisitions, United Surgical Partners International Susan Carocari, BSN, RN, CAPA, Administrator, River Valley ASC,LLC Rafael Cartagena, MD, President, North American Partners in Anesthesia Teresa Chaisson, RN, BSN, CNOR, Director of Operations, Nurse Manager, Manhattan Endoscopy James L. Chappuis, MD, FACS, Spinal Surgeon, SpineCenterAtlanta Susan Cheek, CPA, CHCC, CASC, Ad- ministrator, Dallas Endoscopy Center and IV Anesthesia Services, PLLC Ying, Chen, DO, FACOS, OrthoNeuro, Inc. John Cherf, MD, MPH, MBA, President, Vice Chairman, Chief of Orthopedics, OrthoIndex, OrthoCentrix Solutions, The Chicago Institute of Orthopedics Pallavi Cherukupally, MD, Spine Center Atlanta Jeffrey Clark, Partner, McGuireWoods LLP Mike Cohen, Leader, Strategic Trans- formation, Strategy& Martha R. Colen, RN, MBA, CASC, Ad- ministrator, Virginia Beach Ambulatory Surgery Center Lisa Cooper, Chief Executive Officer, Santa Cruz Surgery Center Deborah Lee Crook, RN, CASC, Administrator, Valley Ambulatory Surgery Center, Valley Medical Inn Bruce Davis, Regional Vice Presidents of Sales, AmkaiSolutions Fred N. Davis, MD, 61 Commerce, Grand Rapids Gregory P. DeConciliis, PA-C, CASC, Administrator, Boston Out-Patient Surgical Suites Alfonso Del Granado, Administrator, Ashton Center for Day Surgery Harel Deutsch, MD, Co-Director of the Rush Spine Center, Rush University Medical Center Ed Downs, RN, BS HCA, MBA, Administrator, Conroe Surgery Center Laura Dyrda, Editor-in-Chief, Becker's ASC Review and Becker's Spine Review Elizabeth Earl, Writer/Reporter, IT, Becker's Healthcare Kerri A. Eble, Associate, McGuire- Woods LLP Ayla Ellison, Writer/Reporter, Finance, Legal & Regulatory, Transactions & Valuation Issues, Becker's Healthcare Joseph Engel, MPS, Administrator, Gastroenterology Associates of Fair- field County / The Endoscopy Center of Fairfield Pamela J. Ertel, RN, BSN, RNFA, CNOR, FABC, CASC, Administrative Director, Spring Ridge SurgiCenter at The Reading Hospital and Medical Center Brien Fausone, MA, MBA, Administrator, Michigan Endoscopy Center Teri Fontenot, FACHE, President and Chief Executive Officer, Woman's Hospital Lea Fowler, Director of ERISA Claims Recovery, ERISA Revenue Solutions (ERS) Robin J. Fowler, MD, Chairman, Medical Director, Interventional Management Services

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