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1 EXECUTIVE ROUNDTABLE Many hospital and health system executives are in agreement that their role is to serve people, workers and patients alike. For healthcare providers, producing positive outcomes for patients is of the utmost impor- tance and it is increasingly documented that the satisfaction of those patients is associated with workforce matters, such as staffi ng levels and nurse satisfaction. Three healthcare industry executives shared how they tackle and leverage workforce management and staffi ng to produce the best possible outcomes. Note: Interviews have been edited for length and clarity. Aligning Your Workforce Strategy With Patient Outcomes By Shannon Barnet Wendie Carlson, Vice President of Human Resources at West Tennessee Healthcare in Jackson Cyndy Dunlap, RN, CNO of Baylor Scott & White Health Central Texas in Waco Alex Wells, CFO of El Centro (Calif.) Regional Medical Center 1

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