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April 2015 Vol. 2015 No. 4 www.BeckersHospitalReview.com
Hospital Review
EDITORIAL
Molly Gamble / Editor in Chief, Becker's Hospital Review
mgamble@beckershealthcare.com
Laura Dyrda / Editor in Chief, ASC Review & Becker's Spine Review
ldyrda@beckershealthcare.com
Carrie Pallardy / Editor
cpallardy@beckershealthcare.com
Heather Punke / Editor
hpunke@beckershealthcare.com
Ayla Ellison / Editor
aellison@beckershealthcare.com
Kelly Gooch / Senior Writer/Reporter
kgooch@beckershealthcare.com
Shannon Barnet / Writer/Reporter
sbarnet@beckershealthcare.com
Elizabeth Earl / Writer/Reporter
eearl@beckershealthcare.com
Brandon Howard / Writer/Reporter
bhoward@beckershealthcare.com
Akanksha Jayanthi / Writer/Reporter
ajayanthi@beckershealthcare.com
Emily Rappleye / Writer/Reporter
erappleye@beckershealthcare.com
Tamara Rosin / Writer/Reporter
trosin@beckershealthcare.com
Anuja Vaidya / Writer/Reporter
avaidya@beckershealthcare.com
SALES & PUBLISHING
Jessica Cole / President & CEO
312-505-9387 / jcole@beckershealthcare.com
Katie Atwood / Vice President of Operations
219-746-2149 / katwood@beckershealthcare.com
Maggie Wrona / Director of Sales/Strategy
847-533-4118/ mwrona@beckershealthcare.com
Sarah Laeuchli / Strategic Account Manager
312-448-9237 / slaeuchli@beckershealthcare.com
Maura Jodoin / Account Executive - Integrated Campaigns
708-822-1786 / mjodoin@beckershealthcare.com
Matt Anderson / Assistant Account Manager
312-448-9245 / manderson@beckershealthcare.com
Ryan Ciepley / Assistant Account Manager
312-448-9243 / rciepley@beckershealthcare.com
Eliza Hinton / Assistant Account Manager
312-929-3493 / ehinton@beckershealthcare.com
Sarah Lohr / Assistant Account Manager
312-448-9234 / slohr@beckershealthcare.com
Ariel Leung / Assistant Account Manager
312-448-9235 / aleung@beckershealthcare.com
Scott Jones / Assistant Account Manager
312-448-9244 / sjones@beckershealthcare.com
Leah Fishbein / Client Strategy/Marketing Manager
312-448-9232 / lfishbein@beckershealthcare.com
Margo Vieceli / Client Strategy Manager
312-448-9241 / mvieceli@beckershealthcare.com
Emma Goodman / HR/Recruiting/Operations Coordinator
312-448-9239 / egoodman@beckershealthcare.com
Meghan Kelleher/ Sales/Marketing and Account Coordinator
312-448-9235 / mkelleher@beckershealthcare.com
Megan McCormack / Ad Operations/Marketing Coordinator
312-448-9246 / mmccormack@beckershealthcare.com
Lauren Groeper / Senior Director of Events
630-639-7595/ lgroeper@beckershealthcare.com
Jessica Miller / Director of Events
847-302-0303 / jmiller@beckershealthcare.com
Natalie Leoni / Content/Operations Coordinator
312-448-9233 / nleoni@beckershealthcare.com
Scott Becker / Publisher
sbecker@beckershealthcare.com
Becker's Hospital Review is published by ASC Commu-
nications. All rights reserved. Reproduction in whole or in
part of the contents without the express written permis-
sion is prohibited. For reprint or subscription requests,
please contact (800) 417-2035 or e-mail sbecker@becker-
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For information regarding Becker's ASC Review,
Becker's Hospital Review or Becker's Orthopedic &
Spine Review, please call (800) 417-2035.
@BeckersHR
Becker's
Healthcare
Becker's Hospital
Review
Becker's Hospital
Review
FEATURES
7 Publisher's Letter
Executive Roundtable
10 The Way We Work
15 100 Hospital and Health System CIOs to Know
Financial Management
24 Kaiser Permanente Net Income Soars to $3.1B
24 Mayo Clinic Posts Highest Operating Margin in More Than 25 Years
26 Coming Soon: A Cleveland Clinic Health Plan?
28 Universal Health Services Q4 Net Income Soars 39% on Higher Volume
28 BJC HealthCare Operating Surplus Jumps 59%
31 Stagnation With a Chance of Decline: Healthcare's 5-Year Forecast
34 Moody's: PPACA Challenge Carries Significant Risk for Nonprofit Hospitals
36 How to Shatter the CFO Stereotype
Executive Briefing: Simplifying Your EMR
39 How 'Leaning' Your EMR Improves Quality, Safety, Efficiency and Regulatory
Compliance
Hospital M&A
42 The Year of 95 Hospital Transactions
42 Tenet, United Surgical Partners Form JV
44 Ascension to Purchase Michigan Health Insurer
44 Prime Healthcare Continues Aggressive Growth Strategy
CIO Roundtable
46 5 Hospital, Health System CIOs Discuss Talent Needs, Telemedicine, Goals and Challenges
Health IT
50 The Healthcare CIO's Hiring Playbook
54 EHR Market Share Varies by Hospital Size
56 Epic Decoded: Life and Corporate Culture at the Center of the Health IT World
63 Interoperability: The New Meaningful Use?
66 Top 10 EHR Vendors by Overall Market Share
68 Top 4 Reasons CIOs Get Fired (And How to Avoid Them)
70 A Cheatsheet for 25 Health IT Terms
Executive Roundtable
76 Aligning Your Workforce Strategy With Patient Outcomes
Legal
80 Ebola Nurse Nina Pham Sues Texas Health Resources
80 Physician Assistant Impostor Treated 137 Patients Before Caught
82 Aetna Hits 'Hotel-Like' Hospital With $120M Kickback Lawsuit
84 Government Recovers $2B+ in Healthcare False Claims Actions
84 HCA Faces False Claims Lawsuit Over Unnecessary Heart Procedures
Physician Affairs
86 Making the Case for Physician CEOs
90 The New Shortage Estimate: US Will Need Up to 90,000 More Physicians by 2025
92 How Hospitals Can Avoid Physician Impostors
94 Top 10 Medical Schools for Primary Care
94 Tulane to Offer Accelerated Dual MD-MBA Program
96 Physicians With Bad News Perceived as Less Compassionate, Study Finds
97 Becker's Hospital Review 6th Annual Meeting brochure
Executive Briefing: Building and Supporting a Patient-Centered Culture
108 Do Your Talent Strategies Support a Patient-Centered Culture? 4 Keys to Success
Leadership & Management
111 5 Pitfalls to Avoid in Managing the Cultural Aspect of Health System Integration
114 Academic Medicine's Gender Gap
115 Hospital CEO Turnover Down From 2013's Record High
116 How 15 Hospital, Health System CEOs Revitalize
Themselves
117 Notes from ACHE: 13 Skills Every Healthcare
Leader Should Possess
Strategy
118 7 Strategies for Health Systems to Distinguish
Themselves
119 RadioShack's Fall Highlights New Decisions
for Hospitals
125 Chuck Lauer: Give Nurses Some Help With Their
Heavy Lifts
127 The Corner Office: Catholic Health Initiative's
Kevin Lofton on Dog and Pony Shows
128 Hospital & Health System Executive Moves
130 Hospital & Health System Transactions
132 Advertising Index
Letters
to the Editor
Send your letters to the editor,
opinions and responses to:
editorial@
beckershealthcare.com
or Becker's Hospital Review
35 E. Wacker Dr. Suite 1782
Chicago, IL 60601
