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4 EDITORIAL Lindsey Dunn / Director of Editorial Operations, Becker's Healthcare Editor in Chief, Becker's Hospital Review ldunn@beckershealthcare.com Laura Dyrda / Editor in Chief, ASC Review & Becker's Spine Review ldyrda@beckershealthcare.com Molly Gamble / Managing Editor mgamble@beckershealthcare.com Helen Adamopoulos / Senior Editor, Finance hadamopoulos@beckershealthcare.com Helen Gregg / Senior Editor, Health IT hgregg@beckershealthcare.com Carrie Pallardy / Lead Editor, GI & Endoscopy cpallardy@beckershealthcare.com Heather Punke / Lead Editor, Quality hpunke@beckershealthcare.com Ellie Rizzo / Lead Editor, Becker's ASC Review erizzo@beckershealthcare.com Shannon Barnet / Writer/Reporter sbarnet@beckershealthcare.com Ayla Ellison / Writer/Reporter aellison@beckershealthcare.com Akanksha Jayanthi / Writer/Reporter ajayanthi@beckershealthcare.com Tamara Rosin / Writer/Reporter trosin@beckershealthcare.com Anuja Vaidya / Writer/Reporter avaidya@beckershealthcare.com SALES & PUBLISHING Jessica Cole / President & CEO Cell: 312-505-9387 / jcole@beckershealthcare.com Katie Atwood / Vice President of Operations Cell: 219-746-2149 / katwood@beckershealthcare.com Maggie Wrona / Director of Sales/Strategy Cell: 847-533-4118/ mwrona@beckershealthcare.com Sarah Laeuchli / Strategic Account Manager Cell: 312-448-9237 / slaeuchli@beckershealthcare.com Katelyn Ledford / Assistant Account Manager Cell: 312-929-3493 / kledford@beckershealthcare.com Sarah Lohr / Assistant Account Manager Cell: 312-448-9234 / slohr@beckershealthcare.com Maura Jodoin / Assistant Account Manager Cell: 708-822-1786 / mjodoin@beckershealthcare.com Scott Jones / Assistant Account Manager Cell: 312-448-9244 / sjones@beckershealthcare.com Aaron Kerkvliet / Assistant Account Manager Cell: 312-448-9236 / akerkvliet@beckershealthcare.com Margo Vieceli / Assistant Account Manager Cell: 847-544-8304 / mvieceli@beckershealthcare.com Leah Fishbein / Ad Operations/Marketing Coordinator Cell: 312-448-9232 / lfishbein@beckershealthcare.com Megan McCormack / Ad Operations/Marketing Coordinator Cell: 312-448-9246 / mmccormack@beckershealthcare.com Emma Goodman / HR/Recruiting/Operations Coordinator Cell: 312-448-9239 / egoodman@beckershealthcare.com Gina Sparacino / Sales/Marketing Coordinator Cell: 312-448-9245 / gsparacino@beckershealthcare.com Lauren Groeper / Senior Director of Events Cell: 630-639-7595/ lgroeper@beckershealthcare.com Jessica Miller / Director of Events Cell: 847-302-0303 / jmiller@beckershealthcare.com Scott Becker / Publisher sbecker@beckershealthcare.com Infection Control & Clinical Quality September/October 2014 Vol. 2014 No. 4 FEATURES 1 Bringing Nurses Back to the Bedside: How Novant Health Tripled Direct Patient Care Time 1 Are You Misuing the Term 'Population Health?' 1 Inside the One C. Diff Vaccine Focusing on Prevention, Not Treatment Preventing HAIs 6 10 Expert-Recommended Hand Hygiene Practices 7 MRSA-Fighting Drug Approved by FDA 7 Updated Guidelines for Skin, Soft Tissue Infections 7 Clinical App Provides Antimicrobial Usage Guidelines at Point of Care 7 Hospital Elevator Buttons More Germy Than Bathrooms Executive Briefing: Infection Prevention 8 How One Facility Improved Hand Hygiene Compliance 50% 12 36 Approaches to Reducing 9 Common Medical Errors 13 Product Showcase Executive Briefing: Eradicating HAIs 14 A New Soldier in the War Against HAIs: UV Robots 16 13 Most Common Healthcare-Associated Infections Patient Safety & Quality Improvement Toolbox 18 20 Patient Safety Tools 18 Advertising Index 19 Why One Hospital Thanks the Ritz-Carlton for Low Readmission Rates 19 Study: 40% of Critical Information Omitted During Morning Handovers 21 Which Cities Have the Highest Hospital Readmission Rates? Becker's Clinical Quality & Infection Control is published by ASC Communications. All rights reserved. Reproduc- tion in whole or in part of the contents without the express written permission is prohibited. For reprint or subscription requests, please contact (800) 417-2035 or e-mail scott@ beckershealthcare.com. For information regarding Becker's Clinical Quality & Infection Control, Becker's ASC Review, Becker's Hos- pital Review or Becker's Spine Review, please call (800) 417-2035. Becker's Healthcare Becker's Infection Control & Clinical Quality @BeckersQuality Becker's Infection Control & Clinical Quality www.beckersinfectioncontrol.com or call (800) 417-2035 SIGN UP TODAY! Infection Control & Clinical Quality This free e-newsletter provides the latest news and guid- ance on clinical quality, patient safety, infection control, accreditation, reducing readmissions and more! Becker's Infection Control & Clinical Quality E-Weekly