Issue link: https://beckershealthcare.uberflip.com/i/289185
14 CEO Roundtable requirements, value-based care and more. It's an ongoing, near- and long- term process. Ms. Jacobson: During strategic planning, a five-year horizon is typically what we look at, but we do an annual update and ask if we need to change any- thing. We might introduce a new initiative then or take a broad step back and look at where we're going. It's more about where we're going than how we're going to get there. We don't typically engage external consultants. We have a strategic retreat every year, and we do we bring in an outside speaker then, who is usually someone from another health system who has been successful with some aspects of a plan we'd like to implement. Q: In your opinion, what has been the biggest change or sur- prise in strategic planning in the last five years? Dr. Arbuckle: What I thought years ago was a very complicated business to run has become even more complicated. It's in part because we've diversi- fied, that we now have hospitals as well as physicians and more than 200 care sites that need to maintain similar cultures across the system. Because of this diversity in stakeholders and care settings, it is not unusual to have diversity of thoughts and directions we should be going. [Hospitals and health systems] that will succeed in this environment are those that trust one another and have been working together for a good period of time. It makes a world of difference. Mr. Bengtson: Probably the industry interest in accountable care organiza- tions and in the management of the health of populations across institutions. I'm thrilled at the kinds of conversations we're having. In many ways, they're forcing us to do things that are very difficult to get done, in terms of infor- mation flow and patient safety. It's something we weren't hearing a whole lot about five years ago. Dr. Cosgrove: Personally […], more efficient meetings. As a heart surgeon, it's in my nature to have focus and be productive. We have a great deal of work on our plates and must be able to lead movement, change, improve- ments and the like. At the same time, major projects require careful atten- tion and thoughtful discussion. It's knowing how to balance those that makes most sense to me. Ms. Jacobson: We've moved away from routine performance reports. Five years ago all anyone was concerned about was patient satisfaction and quality scores, and maybe some growth initiatives. Those things are still important, but now the focus is on where we are on implementing medical homes and shared sav- ings contracts. It's much more about the doing than the reporting. n Healthcare Liability Coverage Specialists a W. R. Berkley Company BerkleyMed provides liability protection for organizations that pay, fi nance, administer, or provide healthcare services across the continuum of care. Our risk fi nancing products are innovative and responsive to the changing needs of the industry and your individual organization. Contact us to see how our team of professional liability experts can provide Value Beyond Insurance. ©2014 Berkley Medical Excess Underwriters Healthcare organizations Senior living Managed care Integrated physicians www.berkleymed.com/coverage Healthcare organizations Coverage for: Coverages are written on behalf of admitted and non-admitted insurance companies that are subsidiaries of W. R. Berkley Corporation. Not all insurance companies are admitted in all states. Products may not be available in all states. Products may also be written as surplus lines products and are available only through licensed surplus lines brokers. Sign up Today! CEO E-Weekly Report Current news, analysis and best practices on hospital strategy, governance, clinical integration and executive leadership. To sign up for the FREE E-Weekly, visit www.BeckersHospitalReview. com or call (800) 417-2035 Better Preparation. BETTER RESULTS. MEET WITH REGENT AT BECKER'S HOSPITAL CONFERENCES TO DISCUSS YOUR OUTPATIENT STRATEGIES Jeffrey Simmons, Regent Chief Development Officer 707-396-0138 | jsimmons@regentsurgicalhealth.com www.regentsurgicalhealth.com Our outpatient strategy research comes at no risk to hospital clients. If we determine a transaction is not feasible – you pay zero fees for our time. If we recommend moving forward, you can be confident in achieving long-term financial success. THE PHYSICIAN/HOSPITAL ASC JV LEADER