Becker's Hospital Review

57 CIO / HEALTH IT has benefited our clinicians, patients and researchers by increasing efficiency through digitization. It has streamlined processes from primary diagnosis to digital sign-out, improved image preservation, enhanced clinical outcomes by correlating radiology and pathology images, enabled consults and interpretations of digital images from other institutions, and promoted research and collaboration across the institution. Donna Roach. CIO of University of Utah Health (Salt Lake City): One of the most unique technological tools we've recently piloted at University of Utah Health is an ambient listening system, integrated with our EHR. For the past six months, we've been conducting a pilot in the ambulatory care space, exploring how this innovative tool can assist our physicians with clinical documentation. e system uses advanced speech recognition and natural language processing to capture and transcribe the physician-patient conversation in real-time. is transcription is then integrated into the patient's EHR, significantly reducing the time physicians spend on documentation. It not only captures the clinical visit but also creates structured summaries of patient conversations, enabling providers to be more present and attentive. Our goal is to expand the use of this technology, ensuring that our healthcare providers have the best tools at their disposal to deliver exceptional care to our patients. Barry Ryle. CIO of Oswego (N.Y.) Health: I am particularly proud of two unique tools in our organization. e first is the da Vinci surgical robot, which enables our surgeons to perform complex, minimally invasive procedures with incredible precision and leads to better patient outcomes. e second is an in-house Meditech downtime solution that ensures clinical staff has access to critical patient information without interruption. is solution showcases my team's innovative skills, while enhancing organizational resiliency and staff satisfaction. Muhammad Siddiqui. Vice President and CIO of Reid Health (Richmond, Ind.): One of the most unique technological tools we're currently using is Abridge AI, a cutting-edge artificial intelligence platform that's revolutionizing the way we deliver patient care. We've seen significant benefits since implementing Abridge AI, including improved clinical documentation accuracy, reduced clinician burnout and enhanced patient satisfaction. It's been a key component of our digital transformation strategy, and we're excited to continue leveraging its capabilities to drive innovation and excellence in patient care. Randy Yates. Vice President and Chief Information Security Officer of Memorial Hermann Health System (Houston): At Memorial Hermann Health System, we use Ordr, a platform used to discover and secure every connected device. e devices range from servers, workstations and PCs to internet of things, internet of medical things and operational technology. Ordr uses their discovery, device content and context capabilities in conjunction with security platform integrations to deliver unique capabilities that were not previously available. In addition, Ordr has clinical engineering value in that it has a vast database of medical device profiles with a keen understanding of those device protocols. is capability delivers not only a biomedical device identification, but the ability to track utilization of devices. e feature is what led our clinical engineering department to evaluate the product and subsequently partner with our information security team to make a business case for acquiring the technology for both departments. Our use cases are: discovering and classifying every connected asset on the network, identifying vulnerabilities and threats, optimizing operations and use of biomedical equipment with device utilization insights, dynamic segmentation integration with our firewalls and security access control features. n Hospitals and universities unite to combat AI bias By Naomi Diaz H ealth systems are joining forces with university health technology experts to tackle a major hurdle in the adoption of advanced artificial intelligence tools in healthcare: bias, Politico reported Aug. 19. The initiative, called VALID AI, unites health systems and research institutions to set industry standards for ad- vanced AI. This collaboration focuses on developing tools that gather comprehensive data on patients' "social vital signs," such as socioeconomic status and access to care. With over 50 members, including New York City-based NewYork-Presbyterian, New Orleans-based Ochsner Health, and Boston Children's Hospital, VALID AI is work- ing with organizations to train algorithms to detect and mitigate bias, ultimately improving patient outcomes. n Where ambient AI goes next, per Northwestern Medicine's CIO By Giles Bruce C hicago-based Northwestern Medicine just expanded ambient artificial intelligence to clinicians across its health system, but its CIO is already looking at what comes next. e 11-hospital system said Aug. 15 it was offering the DAX Copilot, an app that listens to medical appointments and uses AI to dra clinical notes, to all of its primary care physicians treating adult patients. Northwestern Medicine CIO Doug King told Becker's that other providers are already pining for the automated documentation tool. "ere are specialties and the ED where the product is not as mature," Mr. King said. "at's one of the asks of our physicians: ey want to try it, but it's not ready yet." Northwestern Medicine hopes to expand the AI assistant to

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