Issue link: https://beckershealthcare.uberflip.com/i/1526981
19 EXECUTIVE BRIEFING Business process transformation: an essential part of successful cloud ERP deployments A major system upgrade, such as the migration to cloud ERP, is an opportunity to revamp business processes. Simply automating existing processes, Mr. Luoma said, won't transform performance. The transition to cloud ERP enables organizations to think about supply chain effi ciencies from the front end all the way through to the back end. Improving accounts payable and payment processes, for example, creates levers for healthcare fi nance and treasury teams to adjust and improve working capital strategies. "We've seen hundreds of customers go through this," Mr. Luoma said. "The organizations that don't embrace business process transformation fail to maximize the benefi ts of the cloud ERP. In some cases, they make things worse. Without the right strategies in place, they can fi nd themselves with broken order and invoice processes, credit holds with suppliers and delays in supply deliveries, which impact patient care." AI will reshape healthcare supply chains As healthcare supply chain leaders develop strategic plans and roadmaps, AI is top of mind. Many wonder how predictive analytics could improve demand sensing, as well as how tools like Microsoft Copilot or an agent experience could scale supply chain capabilities without adding more staff. To make these visions a reality, data is an essential ingredient. "Both predictive analytics and an AI-powered supply chain require the convergence of trusted data, automation and clinical integration, so technology tools can lead teams to the best next step," Mr. Luoma said. It's important to remember that AI won't remove humans from the loop, but it will increase operational effi ciency. "It all starts with a strong data foundation and automation," Mr. Luoma said. "That creates data points and frees up teams to think about the next steps for improving the supply chain and enhancing the experience for supply chain customers." Finally, Mr. Luoma underscored how cloud ERP solutions generate considerable value for healthcare supply chains, but the migration process must be carefully planned and executed. "Providers should lean on peers who have gone through this transition," Mr. Luoma said. "They should also lean on technology and supply chain trading partners who can help them think about ways to improve business processes and the capabilities they bring to the table. Don't go it alone." Learn more about maximizing your cloud ERP investment, with considerations for supply chain optimization. Access the GHX Whitepaper at https://www.ghx.com/resources/white-papers/maximizing-your-cloud-erp-investment