Becker's Hospital Review

51 CIO / HEALTH IT How UW Health's CISO approaches cybersecurity recruitment By Naomi Diaz A s the demand for cybersecurity professionals continues to grow, Trevor Martin, chief information security officer at UW Health, is raising questions about the motivations and preparedness of job applicants in the field, The Cap Times reported May 15. Mr. Martin told the publication that Madison, Wis.-based UW Health isn't dealing with a shortage of cybersecurity applications as many people want a career in the field due to its lucrative pay scales. " We never have a shortage of (job) applicants," he said. "The question really is, are we finding the people that are applying for the right reasons?" Mr. Martin said when he's looking for applications, he wants them to understand the field's gravity and just how high the stakes can be. "Healthcare data is still one of the most valuable records out there on the dark web these days," he said. In March, an employee's email account was hacked at UW Health. Mr. Martin stresses that these kinds of cyberattacks can have not only financial repercussions, but life-threat- ening consequences. "It's not a matter of if, it's a matter of when a major ransom- ware event could hit our organization and bring our (op- erating room) capabilities down or ICU capabilities down," he said. To mitigate these risks, Mr. Martin says character over tech- nical expertise in cybersecurity recruitment is most import- ant to him. "It's much easier for me to hire somebody that I know I can trust, somebody that I know is going to do right by the organization and by their team, (who) I can train the rest of the way in terms of their aptitude. It's very difficult to do that the other way around," he said. n Meditech's market share over the years By Naomi Diaz Meditech's EHR market share from 2021 to 2023 has stayed the same, remaining at 16%. Here is a look at the EHR vendors market share throughout the years: 2021 In 2021, Meditech had 16% of the hospital market share, according to a KLAS report. In that same year, the EHR ven- dor lost 3,458 beds. But, Meditech was the only major vendor to record acute care hospital migrations during 2021, with 14 wins, ac- cording to KLAS. 2022 In 2022, Meditech had 16.3% of the market share and 14% of hospital beds, according to KLAS Research. Additionally, Meditech's legacy customer retention rate — which has historically been 40% to 50% — saw an increase reaching 84% in 2022. According to KLAS, this was due to a large health system's decision to migrate from Magic to Meditech's Expanse platform. 2023 In 2023, Meditech had 16% of the acute care EHR market share and 13.4% of hospital beds, according to KLAS re- search. In the same year, Meditech saw its customer retention dip. KLAS found that this dip was due to merger and acquisi- tion activity, while the remaining losses were "more com- petitive." n intelligence technology that captures the dialogue during patient visits has enabled physicians to see more patients, spend less time writing notes, and "experience a better sense of well-being." 2. Marietta, Ga.-based Wellstar Health System implemented real- time information sharing with payers in its EHR, leading to a 71% drop in medical necessity denials from a lack of info and an extra $1.5 million in revenue. 3. Detroit-based Henry Ford Health patients saved 126,000 miles and 4,000 hours of travel by utilizing virtual behavioral health visits. 4. Norfolk, Va.-based Sentara Health had a 45% decrease in antibiotic-resistant infections among hospital patients aer instituting risk-scoring mechanisms and protocols, which is expected to save $2 million in avoided healthcare costs. n

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