Issue link: https://beckershealthcare.uberflip.com/i/1519468
31 INNOVATION 'Be skeptical … but don't be cynical': How 4 hospitals use AI By Mariah Taylor Many hospital CEOs are finding new ways to use AI and encouraging colleagues to embrace positive changes. In conjunction with its "World's Best Hospital's" list, Newsweek interviewed hospital CEOs from around the world to get their take on using AI in healthcare. Here are four CEOs' takes on AI: Mayo Clinic President and CEO Gianrico Farrugia, MD: "Healthcare needs to embrace artificial intelligence," and leaders should not hesitate to adopt AI tools. "If healthcare were perfect, we could afford to wait. Healthcare is not perfect; there's too much pain and suffering." Dr. Farrugia said AI has advanced telehealth, "and now they're becoming part of the fabric of Mayo Clinic." e CEO of the Rochester, Minn.-based system foresees and advocates for regulation around AI to deter harmful applications and set a path to more innovation. "Regulation is not simply to prevent bad actors from doing bad things but to give confidence to good people to do the right thing," he told Newsweek. Farrugia encouraged other leaders to be "skeptical about AI, but don't be cynical." UCLA Hospital System CEO Johnese Spisso, RN: "We want to be doing the latest and greatest, but we want to be doing it in the safest and the most thoughtful way. During the COVID-19 pandemic we went from like 1,000 telemedicine visits a week to tens of thousands a week. at's really here to stay. It's allowed us to continue to expand without adding more bricks and mortar." e Los Angeles-based system has set up an advisory committee on AI, and Ms. Spisso said she will soon be hiring an executive-level position on AI health. National University Hospital (Singapore) CEO Aymeric Lim, MD: "Every healthcare system in the world has the same challenges, which are rising costs, an aging population and a decreasing workforce. e only way that we can get around this is actually using AI, so, we have no choice." Dr. Lim's hospital has established an office of innovation to help the staff become AI literate. "With respect to healthcare, AI is a quantum leap," he told Newsweek. Cleveland Clinic CEO Tom Mihaljevic, MD: At Cleveland Clinic, AI has improved sepsis treatment by 40% and is helping physicians answer routine patient questions that come via email. "Successful treatment of sepsis lies in early detection," he said. "e use of artificial intelligence helps us to summarize all the relevant data and helps us identify patients with the potential for sepsis much, much earlier." During the early stages of the pandemic, Dr. Mijaljevic said Cleveland Clinic personnel were open about what they did and did not know about the illness. "e same principles apply to the implementation of new technologies as well, the principles of truthfulness," he told Newsweek. n Oracle expands healthcare platform By Laura Dyrda O racle added a generative artificial intelligence service to its suite of cloud applications, services and analytics capabilities for healthcare customers on March 12. Oracle Health Data Intelligence, formerly HealtheIntent, added a generative AI service for more efficient care management as well as new capabilities to improve system performance, pre- built clinical quality analytics and automated alerts with the goal of increasing reimbursements and supporting better care. The platform is powered by Oracle Cloud Infrastructure and includes information from the EHR, alongside other data sources. The generative AI service summarizes patient histories for care managers and the company's expanded clinical quality content helps providers identify care gaps. The Oracle Health EHR will now automate alerts about care gaps for individuals so clinicians can take action. Oracle Health Data Intelligence also has more pre-built analytics in areas such as chronic conditions, childhood wellness and immunization. Early adopters of Oracle Health Data Intelligence report 9% to 12% cost reductions per member per month for commercial customers and a five-times increase in care gaps being closed within three years. The health systems also noted an average of 40% to 60% increase in annual wellness visits per provider per year after implementing the platform. The Oracle Health Data Intelligence platform aims to bring together the ecosystem of providers, payers, public health organizations, government agencies and researchers with customized analytics and AI capabilities. The platform has pre-built regulatory and risk management services as well as unified population patient data. Stony Brook (N.Y.) Medicine has used Oracle Health Data Intelligence as a strategic asset across clinical and operational functions. "Moving forward, we view Oracle Health Data Intelligence not just as a tool but as a catalyst for transformation," said April Feld, DNP, RN, director of care management at Stony Brook Medicine, in a news release. "Leveraging recent updates, including the power of Oracle Cloud Infrastructure and generative AI, we believe Oracle Health Data Intelligence will shape the future of data-driven healthcare – helping us to better understand and manage complex patient information to more effectively and efficiently deliver care at an individual and population level."n