Issue link: https://beckershealthcare.uberflip.com/i/1508822
12 PATIENT & CAREGIVER EXPERIENCE Top healthcare organizations for patient experience in 2023 By Kelly Gooch N RC Health has identified 12 health systems, hospitals and medical groups that go above and beyond to provide excellence in patient experience, the healthcare data firm said Aug. 8. Excellence in Patient Experience Award winners are chosen based on net promoter scores from a direct-to-patient survey, conducted nationwide from April 1, 2022, to March 31. e survey focuses on the question of whether a patient is willing to recommend a healthcare organization to other community members. ere were seven eligible systems under the large health system category; 33 eligible systems under the medium health system category; 45 eligible systems under the small health system category; and 22 eligible systems under the pediatric category. Other categories were large hospital (nine eligible facilities); medium hospital (32 eligible facilities); small hospital (113 eligible facilities); and medical group (45 medical groups). e award winners, listed by category: Large health system (25 or more hospitals) Mercy (Chesterfield, Mo.) Medium health system (five to 24 hospitals) Parkview Health (Fort Wayne, Ind.) Small health system (two to four hospitals) Community Healthcare System (Munster, Ind.) Small hospital (less than 150 beds) e Women's Hospital (Evansville, Ind.) Medium hospital (150-349 beds) Community Hospital of the Monterey (Calif.) Peninsula Large hospital (350+ beds) UMC Health System (Lubbock, Texas) Pediatric (children's hospitals) Children's Wisconsin (Milwaukee) Nemours Children's Health (Jacksonville, Fla.) Scottish Rite for Children (Dallas) Medical group Brown Medicine (Providence, R.I.) Children's Healthcare of Atlanta Cardiology Tryon Medical Partners (Charlotte, N.C.) n The most dangerous places to work in healthcare By Alexis Kayser Two of the 10 most dangerous job sectors in America belong to the healthcare industry. That fraction comes from a recent analysis of Bureau of Labor Statistics data by Columbus, Ohio-based Fitch Law Firm, which focuses on personal injury and wrongful death suits. The firm analyzed the number of nonfatal injuries in each industry per 200 million hours worked (or 100,000 full-time workers at 40 hours per week, 50 weeks per year). The higher the rate of injuries, the more dangerous the law firm considers the job. Ambulance services ranked third, with approximately 10.5 injuries for every 100,000 workers clocking 40-hour weeks — following veterinary services (13.8 injuries) and bottled water manufacturing (10.6 injuries). Nursing and residential care facilities were ranked the fifth most dangerous industry, recording 10.3 injuries per 100,000 workers. Here's how other sectors of healthcare stacked up, listed alongside their rank out of more than 636 industries and nonfatal injury rate. 3. Ambulance services — 10.5 injuries per 100,000 workers 5. Nursing and residential care facilities — 10.3 12. Hospitals — 7.6 17. Psychiatric and substance abuse hospitals — 7.1 34. General medical and surgical hospitals — 6.1 81. Specialty (except psychiatric and substance abuse) hospitals — 5.1 169. Outpatient care centers — 3.9 330. Home healthcare services — 2.6 347. Offices of physicians, mental health specialists — 2.5 414. Home health equipment rental — 2.1 454. Medical and diagnostic laboratories — 1.9 539. Surgical and medical instrument manufacturing — 1.2 632. Direct life, health and medical insurance carriers — 0.1 n