Becker's Hospital Review

June-2023-issue-of-beckers-hospital

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26 CIO / HEALTH IT 'Shouldn't doctors be a little bit freaked out about ChatGPT?': The AI's answer By Alexis Kayser ChatGPT may be aer some jobs, but it intends to leave patient-facing ones to the pros — at least for now. In an interview published to NEJM Catalyst April 4, David Asch, MD — senior vice dean of the University of Pennsylvania's Perelman School of Medicine, based in Philadelphia — asked the AI about its competencies and intentions in healthcare. ChatGPT said it has several potential opportunities in healthcare, in- cluding automation of clinical documentation; analysis of medical re- search; virtually assisting patients with scheduling and medical ques- tions; medical education; and chatbot-based applications to improve patient engagement. e AI can also reduce workload for clinicians and improve health equity and behavioral healthcare access, it told Dr. Asch. But these changes can't be implemented in everyday healthcare quite yet, the AI said. Healthcare organizations will "need to comply with a range of regulations, such as HIPAA," and there are still concerns re- garding data privacy, security and quality once it has access to health- care databases. Human oversight will also be required to ensure ChatGPT does not make mistakes in this realm, according to the AI. When Dr. Asch congratulated ChatGPT for passing the U.S. Medical Licensing Exam, the AI responded with hesitation. "e fact that ChatGPT was able to pass the test suggests that it has a high level of medical knowledge and may be able to assist doctors in making diagnoses and treatment decisions," ChatGPT said. "Howev- er, it is important to note that passing a medical licensing exam is not the same as being able to practice medicine…" Dr. Asch followed up, "Shouldn't doctors be a little bit freaked out about ChatGPT?" "It's understandable that some doctors may have concerns about the use of ChatGPT in healthcare, as it represents a significant change to the way medical care is traditionally delivered," the AI replied. "However, it is important to recognize that ChatGPT is not intended to replace doctors, but rather to assist them in providing better care to patients." e AI continued to assure Dr. Asch that ChatGPT can not fully re- place medical professionals, even if it becomes more savvy with time. "As a language model, ChatGPT is not capable of replacing human healthcare professionals," ChatGPT said. "Human healthcare profes- sionals have a deep understanding of the nuances of healthcare and the emotional and social context of their patients, and this is some- thing that ChatGPT can't replicate." n Why the CIO title is disappearing By Giles Bruce The CIO title is declining as tech leaders take on new functions and people see the moniker as limiting for their careers, Forbes reported. "CIO feels a little dated, even though it's still very important," Karena Man, co-leader of North American tech officers for recruitment company Egon Zehnder, told the news outlet. "We largely see chief digital information officer, or chief digital and technology officer." Throw in transformation, AI, data and innovation to the list of terms the positions might include now- adays. The lines have also gotten murkier between the CIO and the chief technol- ogy officer, while some candidates decline to be interviewed for CIO-only roles, Ms. Man said in the March 23 story. Increasingly, she said, the role's responsibilities have expanded to include the cloud, overall tech policies, and working with the marketing team on customer engagement. Ed Stadolnik, leader of functional practices in the Americas for executive search firm Spencer Stuart, told Forbes the position still plays an important role in the C-suite: strategic oversight of IT internally, data and analytics, cy- bersecurity and external-facing digital platforms. But he said CIOs need "an entrepreneurial product mindset, in which you're anticipating the needs in the market … you're iterating and innovating and creating products that can be monetized." n Northwell picks Epic in EHR switch By Naomi Diaz N ew Hyde Park, N.Y.-based Northwell Health is moving from Allscripts to Epic Systems. Northwell said it will rollout the new Epic EHR system in phases, with the first go-live to occur in 2025, according to a March 20 press release Northwell shared with Becker's. With Epic, Northwell aims to eliminate workflow redundancies, provide one integrated EHR system throughout the health system and reduce administrative burden for clinical and revenue staff. The move, according to the health system, is intended to make patient and staff experience more seamless. n

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