Issue link: https://beckershealthcare.uberflip.com/i/1482786
22 EXECUTIVE BRIEFING 3 EXECUTIVE BRIEFING "We encourage leaders at every meeting to spend time — even just a few minutes — discussing burnout," Dr. Kah said. "We've created podcasts, emails with talking points for leaders and short videos with vignettes of personal experiences. The goal is to give leaders resources to make it easier to broach the topic of burnout and talk about it naturally with staff members." Wellness rounding has become another key element of TeamHealth's culture. Leaders take time to ask clinicians specific questions about how they and their families are doing. In addition to team meetings and one-on-one conversations, leaders can ask clinicians to take surveys that assess burnout. "It's important to give people an opportunity to really talk about how they are feeling and whether they are struggling," Dr. Kah said. "If leaders discover a team member is having problems, whatever they may be, we have resources available for them to access." To date, TeamHealth has received positive feedback from staff regarding its programs. "The people who have used our resources say they've felt really cared for," Dr. Kah said. "I've also had people tell me how much they appreciate that their families can also use our resources. They feel that we are recognizing the bigger-picture issues related to burnout." Although progress has been made to reduce clinician burnout, more work needs to be done. "The other feedback we've received is not as many people are using the resources as we had hoped," Dr. Kah said. "One concern is people may not know resources are available to help them, or they may believe accessing resources will have negative ramifications for their careers." TeamHealth's top priorities are for employees to realize it's fine to talk about burnout and that the company cares about them. "The hardest part for people is understanding that we're all in the same boat and that accepting help is okay," Dr. Kah said. "I think we can dispel the myth that asking for help makes you look weak."n TeamHealth is a physician-led, patient-focused company. With a network of over 15,000 clinicians, our clinical partnerships span the full continuum of care, from virtual care, ambulatory/urgent care centers and hospital-based practices to post-acute care. Celebrating more than four decades of experience, we've grown from a small company established by emergency physicians to one of the largest integrated care providers in the country. Our operational and clinical experience empowers the advancement of care delivery, and we are proud to be the trusted growth partner in hundreds of hospitals across the country, leading the way in unsurpassed clinical quality and patient safety. About