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PUBLISHER
Scott Becker / Publisher
sbecker@beckershealthcare.com
EDITORS
Molly Gamble / Vice President of Editorial
Ayla Ellison / Editor-in-Chief, Becker's Hospital Review
Laura Dyrda / Editor-in-Chief, Becker's ASC Review & Becker's Spine Review
Brian Zimmerman / Senior Director, Client Content & Strategy
Mackenzie Bean / Managing Editor
Alan Condon / Managing Editor
Alia Paavola / Managing Editor
John Scheibel / Deputy Editor
Katie Adams / Editor
Erica Carbajal / Editor
Kara Hemphill / Copy Chief
Emily Lieberman / Copy Editor
Angela Myers / Copy Editor
Chris Sosa / Copy Editor
WRITERS / REPORTERS
Kelly Gooch / Senior Writer/Reporter
Carly Behm / Writer/Reporter
Andrew Cass / Writer/Reporter
Naomi Diaz / Writer/Reporter
Jakob Emerson / Writer/Reporter
Cailey Gleeson / Writer/Reporter
Georgina Gonzalez / Writer/Reporter
Riz Hatton / Writer/Reporter
Patsy Newitt / Writer/Reporter
Marissa Plescia / Writer/Reporter
Ariana Portalatin / Writer/Reporter
Marcus Robertson / Writer/Reporter
BUSINESS DEVELOPMENT
Jessica Cole / President and Chief Executive Officer
312-505-9387 / jcole@beckershealthcare.com
Jim Milligan / Chief Financial Officer
312-414-0966 / jmilligan@beckershealthcare.com
Katie Atwood / Chief Operating Officer
219-746-2149 / katwood@beckershealthcare.com
Annie Stokes / Chief of Staff
319-804-5149 / astokes@beckershealthcare.com
Ally Warner / Senior Vice President of Sales
312-254-1531 / awarner@beckershealthcare.com
Jack Burns / Account Executive
312-448-9245 / jburns@beckershealthcare.com
Ryan Ciepley / Account Executive
312-448-9243 / rciepley@beckershealthcare.com
Abbie Engel / Assistant Vice President, Events
312-982-0032 / aengel@beckershealthcare.com
Emma Goodman / Assistant Vice President, Client Success
312-448-9239 / egoodman@beckershealthcare.com
Maura Jodoin / Senior Account Executive and Brand Manager, ASC and Spine
708-822-1786 / mjodoin@beckershealthcare.com
Haley Jones / Account Executive
312-929-3682 / hjones@beckershealthcare.com
Scott Jones / Senior Marketing and Events Manager
312-448-9244 / sjones@beckershealthcare.com
Kristelle Khazzaka / Associate Director, Clients and Events
312-257-2937 / kkhazzaka@beckershealthcare.com
Peter Krzywosz / Account Executive
312-448-9237 / pkrzywosz@beckershealthcare.com
Ariel Leung / Director of Strategic Sales and Key Accounts
312-948-8559 / aleung@beckershealthcare.com
Margo Vieceli / Assistant Vice President, Operations
312-448-9241 / mvieceli@beckershealthcare.com
Daniel Gest / Senior Client and Operations Manager
206-313-5807 / dgest@beckershealthcare.com
Molly Traverso / Associate Director, Client and Strategy
312-448-8145 / mtraverso@beckershealthcare.com
DESIGN
Sam Althaus / Multimedia Graphic Designer & Marketing Coordinator
salthaus@beckershealthcare.com
Becker's Hospital Review is published by ASC Communications. All rights reserved. Reproduction in whole or in part of the contents without the express written permission
is prohibited. For reprint or subscription requests, please contact (800) 417-2035 or e-mail sbecker@beckershealthcare.com. For information regarding Becker's ASC
Review, Becker's Hospital Review or Becker's Orthopedic & Spine Review, please call (800) 417-2035.
Publisher's Letter ..............................................................7
Thought Leadership ..........................................................8
Executive Briefing .......................................................... 20
5 questions every RCM leader should ask to maximize
patient payments
CFO / Finance ................................................................. 23
Executive Briefing .......................................................... 37
How to reduce physician turnover through improved
clinical communications
CEO / Strategy ............................................................... 40
Executive Briefing .......................................................... 54
Leading hospitals and community blood centers are
joining forces to address the blood supply crisis —
Here's how
Women's Leadership ..................................................... 58
Innovation ....................................................................... 70
CIO / Health IT ............................................................... 82
Executive Briefing .......................................................... 94
The path to health equity: How to address implicit bias
in medicine and better understand health disparities
CMO / Care Delivery ..................................................... 97
Hospital & Health System Executive Moves ............. 109
Hospital & Health System Transactions ..................... 110
Advertising Index ......................................................... 110
Features