Becker's Clinical Quality & Infection Control

January/February 2022 IC_CQ

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22 PATIENT & CAREGIVER EXPERIENCE 5 Pennsylvania hospitals to use music to support well-being, resiliency of healthcare workers By Kelly Gooch F ive Pennsylvania hospitals and health systems were chosen to participate in a statewide music therapy program supporting front-line healthcare workers who are responding to the COVID-19 pandemic. e initiative — announced in June by Gov. Tom Wolf 's administration — is a partnership between the Hospital and Healthsystem Association of Pennsylva- nia and Pennsylvania Council on the Arts, according to a news release from the association. Five hospitals and health systems in the southeast region of Pennsylvania have been chosen for the pilot program, marking the initial phase of the initiative: • Einstein Medical Center Montgomery (East Norriton) • Jefferson Health (multiple campuses in Philadelphia area) • Penn State Health Milton S. Hershey Medical Center (Hershey) • Pottstown Hospital-Tower Health (Pottstown) • Temple University Hospital - Episcopal Campus (Philadelphia) As part of the initiative, hospitals and health systems will use grant funding to work with a board-certified music therapist in custom-designing programs to support worker resiliency and well-being, according to the hospital association. "We are excited to see the innovative programs that these hospitals have developed to support their front- line workers put into action," Andy Carter, president and CEO of the association, said in a news release. "Healthcare workers throughout the commonwealth have selflessly and tirelessly cared for patients through- out the COVID-19 pandemic, oen at the expense of their own physical and mental health. HAP is proud to facilitate this initiative to support their well-being and resiliency through the healing power of music." e hospital association is planning two subsequent phases of the initiative for other areas of the state. n Viewpoint: Younger workers are already fed up By Georgina Gonzalez A s the "Great Resignation" trudges on, younger workers are expressing their dissatisfaction with the status quo of work, Lara Williams wrote in Bloomberg Nov. 28. Generation Z and millennials are already feeling stressed and burnt out at work, prompting worries for the future of the workforce. New study data shows that more than half of workers between 16 and 25 years old in the U.K. reported feeling burnout sometimes or often. Other workers also reported working conditions worsening since the onset of the pandemic, so the burnout and stress may be pandemic-induced and temporary, Ms. Williams wrote. Data from a page called r/antiwork on discussion website Reddit shows its subscribers dramatically increased in November. Many of the screenshots shared on the site show exchanges with bad managers and bosses. Poor management is also cited as one of the key reasons for workers quitting their jobs, according to Ms. Williams. Even though the labor market remains tight, many employees are holding out for quality jobs that suit them, and employers continue to be picky. n 4 ways for leaders to support staff mental health By Georgina Gonzalez D uring times of high turnover and worker burnout, it's import- ant for leaders to look after their staff and ensure a positive working environment, Forbes reported Dec. 6. Here are four ways for leaders to support the mental well-being of their staff, as advised by trauma expert and mental health clinician Rebecca Brown: 1. Acknowledge the pandemic is far from over. Don't rush back into business as normal, but instead stop and re- member that the pandemic is not over and has had a tangible effect on staff. Give employees the benefit of the doubt after the challeng- ing past 18 months. 2. Stop and listen to employees. Be present and listen to struggling employees without judgment instead of immediately trying to problem-solve. 3. Create meaning. Leaders should take time to understand how the motivations and perspectives of their staff may have changed over the pandemic, then apply these insights to create a fulfilling workplace environment. 4. Build a well-being culture. Nurture an environment in which well-being and mental health is prioritized by exemplifying setting boundaries and self-care and celebrating others who do. n

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