Becker's Clinical Quality & Infection Control

September/October 2021 IC_CQ

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27 PATIENT & CAREGIVER EXPERIENCE Larger share of LGBT patients report negative provider experience than non-LGBT people, survey finds By Erica Carbajal M ore than one-third of LGBT patients said they had a negative provider experience in the last two years, compared to 22 percent of non-LGBT people, according to survey findings Kaiser Family Foundation shared July 22. e nationally representative survey was con- ducted between November and Dec. 17, 2020. A total of 4,805 U.S. adults aged 18-64 were included, including 492 LGBT people and oversampled lesbian and bisexual women. Five more findings: 1. Of LGBT patients who reported a negative experience: 16 percent said they had a provider not believe them when telling the truth; 13 percent said a provider suggested they were personally to blame for their health problem; 21 percent said providers assumed something about them without asking; and 29 percent said a provider dismissed their concerns. For each scenario, LGBT respon- dents were more likely to report one of these experiences than their non-LBGT peers. 2. LGBT patients (76 percent) were more likely to have a conversation about mental health with their provider than non-LGBT patients (64 percent). 3. irty percent of LGBT respondents said they or a household family member had problems paying medical bills in the last 12 months, compared to 19 percent of non- LGBT people. 4. Twenty-three percent of LGBT people reported fair or poor health, compared to 14 percent of their non-LGBT peers. e researchers highlight this finding as the group of LGBT respondents tended to be a younger population, and thus expected to be in better health. 5. Nearly half (47 percent) of LGBT people said they have an ongoing health condi- tion requiring monitoring, medical care or medication. Forty percent of non-LGBT respondents reported the same. n Louisiana offers child care help for hospital workers amid staffing shortages By Kelly Gooch L ouisiana public health and education officials are opening a child care assis- tance program for critical hospital workers in response to staffing shortages during the COVID-19 surge, the officials said Aug. 16. The program will support essential hospital personnel in hospitals with emergency depart- ments, as well as in hospitals that provide psy- chiatric, rehabilitation, and/or long-term acute services, the state said. Essential personnel include nurses, nursing assistants, emergency medical technicians, laboratory staff, janitorial services and nutritional staff, among others. Families who are approved through an appli- cation process will receive subsidized care for children ages 12 and under at licensed child care centers, or through registered and certi- fied family child care and in-home providers for 12 months, the state said. Applications for the child care assistance pro- gram will be accepted through Oct. 31. n HHS slates $103M to address healthcare workers' mental well-being By Kelly Gooch H ealthcare organizations had until Aug. 30 to apply for American Rescue Plan funding intended to reduce burnout and promote mental health among healthcare workers, HHS' Health Resources and Services Administration said July 16. The funding is part of the $103 million available over a three-year period to help organizations establish a culture of wellness among health and public safety workers, as well as support training efforts that build resiliency for those starting out in healthcare, federal officials said in a news release. Funding opportunities included about $29 million to help healthcare organizations in establishing, enhancing or ex- panding evidence-informed programs or protocols related to promoting an organizational culture of wellness, which includes resilience and mental health among employees. The Health Resources and Services Administration said there also is about $68 million available over three years for edu- cational institutions and other appropriate state, local, tribal, public or private nonprofit entities training those toward the beginning of their careers in healthcare. Additionally, there is about $6 million available over three years for an organi- zation to provide tailored training and technical assistance to the Health Resources and Services Administration's workforce resiliency programs. n

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