Becker's Hospital Review

22 POPULATION HEALTH 22 CEO / STRATEGY Will Gen Z be the end of email? By Jackie Drees W hile individuals in Generation Z — commonly de- fined as those born between 1997 and 2012 — are often hailed as digital natives, they are lead- ing the charge in the potential abandonment of one of the universal staples in workplace technology: email. Email is one of the top work tools that individuals 30 years and older use; however, for people under 30 years old, Google Docs, Zoom and iMessage are most associated with collaboration, according to a 2020 Creative Strategies study, The New York Times reported July 10. Adam Simmons, 24, told the Times that he prefers to com- municate using "literally anything but email" and that he communicates with the eight employees of his video pro- duction company and his clients over text, Instagram mes- sages and Zoom calls. Mr. Simmons, whose clients primarily include sports teams, said the turning point for him switching from email was when a work email from the Seattle Mariners got lost in his spam folder. "Part of the whole reason I don't want to work for someone else is because I don't want to constantly check my email and make sure my boss didn't email me," he said. "That's the most stressful thing." Even older generations are starting to distance themselves from email. The technology's shortcomings have been ex- acerbated by the pandemic because email had to replace too much, according to the report. Decisions once made by stopping at a co-worker's desk turned into back-and- forth emails. Some workers have reported feeling guilty for not being able to reply faster or for adding emails to their colleagues' inboxes, while others have attributed email in- fluxes to distractions that take away from important tasks, according to the report. "After the email is sent, I have to think hard about where I was and what I was doing," Vishakha Apte, 46, an architect, told the Times. "It's the digital equivalent of walking into a room only to forget why you went there." n To sound intelligent, hospital leaders should avoid these 10 phrases, experts say By Hannah Mitchell T o sound intelligent and avoid coming off as pretentious, hospi- tal leaders may consider avoiding certain phrases, according to a July 5 CNBC report. Grammar experts Kathy and Ross Petras asked managers what phras- es they found the most annoying when talking with their colleagues. Here are the 10 most common phrases they said to avoid: 1. "3 a.m. in the morning" A.m. is short for ante meridiem, meaning "before noon." e full phrase would mean, "3 before noon in the morning." Just saying "3 a.m." is sufficient. 2. "Absolutely essential" e word essential already implies something is absolutely necessary. e modifier isn't essential, and saying "necessary" or "essential" is enough. 3. "At this point in time" e phrase means "now," so saying that is both shorter and less obnox- ious to employees. 4. "Eliminate completely" or "eliminate entirely" To eliminate something means to completely remove it. It's not neces- sary to specify how much you're eliminating. 5. "Combine together" or "join together" To combine something means to join them together. e word "together" is already implied. 6. "End result" or "final outcome" A result is at the end of something, and there is no such thing as a begin- ning or middle result. An outcome or result means finality is implied. 7. "Estimate at about" An estimate is a rough calculation. ere is no need to say it's ap- proximate twice. 8. "Feel badly" Some people think that adding the "ly" makes a word sound better, but it's grammatically incorrect. If you wouldn't say, "I feel greatly," there is no reason to use the word "badly." 9. "In my opinion" If you are sharing your perspective, it's assumed that it's your opinion. If you want to clarify it's an opinion, instead say "I think." 10. "e reason being" or "the reason why" ese are an overly long way of saying "because." Using the latter can reduce the risk of sounding pretentious. n For people under 30 years old, Google Docs, Zoom and iMessage are most associated with collaboration.

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