Issue link: https://beckershealthcare.uberflip.com/i/1393415
11 Executive Briefing going to be a massive cultural and operational shift that brings fantastic value to patients and communities. And personally, I'm excited to be part of it. What will happen to our existing hospitals? While the hospital concept will still include a physical building to care for our sickest patients, it will expand to encompass all virtual and community-based work performed by our care teams. These "unbound" hospitals will become laboratories of change in which engaged clinicians innovate and refine tomorrow's patient-centric care models. Leading patient-centric transformation How can healthcare leaders reconfigure health systems to provide integrated, patient-centric care? Here are some tips from my own experience. • Consider what your patients want and need from your health system. One differentiator health systems can offer versus third-party telehealth providers — we have all the services patients need in one place. What's more, our providers share an EHR as well as cultural expectations around hand-offs, collaboration and consultation. This helps to keep patients from falling through the cracks. • Design your new delivery system with an eye toward integration. In all the excitement over community- based care and telehealth, clinical integration sometimes gets lost. However, fragmentation goes against the spirit of patient-centered care. It's so important we design processes to keep care teams connected and close the loop with everyone involved after every patient encounter. • Incorporate specialists into team-based care. Under our current model, a patient with a psychiatric condition might wait months for an office visit to adjust medications. However, it would be far more flexible for a nurse to provide hands-on, day-to-day care in consultation with a psychiatrist. This model also allows a specialist to support a larger caseload, which might ease provider shortages in psychiatry, neurology and other high-demand specialties. In summary Shifting our organizations to a patient-centric focus is not for the faint of heart. It requires dedication to mission, inspired leadership, and a spirit of empathy and optimism in the face of resistance. However, by staying the course, we can bring new hope and opportunity to the most vulnerable in our communities. What's more, we can be shining examples to healthcare organizations across the country of what's possible. Learn more about how Vituity is transforming the way healthcare is delivered: Vituity.com/HealthinPlace n For nearly 50 years, Vituity has been a catalyst for positive change in healthcare. As a physician-led and -owned multispecialty partnership, our 5,000 doctors and clinicians care for nearly 8 million patients each year across 450 practice locations and nine acute care specialties. While the hospital concept will still include a physical building to care for our sickest patients, it will expand to encompass all virtual and community-based work performed by our care teams. Denise Brown, MD, Chief Growth Officer, Vituity Shifting our organizations to a patient- centric focus is not for the faint of heart. It requires dedication to mission, inspired leadership, and a spirit of empathy and optimism in the face of resistance. Denise Brown, MD, Chief Growth Officer, Vituity