4
FEATURES
PUBLISHER'S LETTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CFO / FINANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CEO / STRATEGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
EXECUTIVE BRIEFING:
COVID-19 and the clinician wellness crisis — Dr. Heather Owen shares best practices and lessons learned . . . . . . . . . . . . . . . 39
WOMEN'S LEADERSHIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
INNOVATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
EXECUTIVE BRIEFING:
2020 was telehealth's year — But what is its future? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
CIO / HEALTH IT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
EXECUTIVE BRIEFING:
Patient-centricity across the continuum — How technology is helping providers realize the promise of value-based care . . . . 73
CMO / CARE DELIVERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
EXECUTIVE BRIEFING:
Adapting the dialogue in healthcare: Communicating with patients about financial responsibilities . . . . . . . . . . . . . . . . . . . . 89
THOUGHT LEADERSHIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
HOSPITAL AND HEALTH SYSTEM EXECUTIVE MOVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
HOSPITAL & HEALTH SYSTEM TRANSACTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
ADVERTISING INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
PUBLISHER
Scott Becker / Publisher
sbecker@beckershealthcare.com
EDITORS
Molly Gamble / Vice President of Editorial
Ayla Ellison / Editor-in-Chief, Becker's Hospital Review
Laura Dyrda / Editor-in-Chief, Becker's ASC Review &
Becker's Spine Review
Brian Zimmerman / Senior Director, Client Content &
Strategy
Mackenzie Bean / Managing Editor
Morgan Haefner / Managing Editor
Kara Hemphill / Copy Chief
Angela Myers / Copy Editor
John Scheibel / Copy Editor
Alia Paavola / Editor
Maia Anderson / Assistant Editor
Alan Condon / Assistant Editor
Gabrielle Masson / Assistant Editor
WRITERS/REPORTERS
Kelly Gooch / Senior Writer/Reporter
Katie Adams / Growth Writer/Reporter
Carly Behm / Writer/Reporter
Erica Carbajal / Writer/Reporter
Jackie Drees / Writer/Reporter
Hannah Mitchell / Writer/Reporter
BUSINESS DEVELOPMENT
Jessica Cole / President & CEO
312-505-9387 / jcole@beckershealthcare.com
Jim Milligan / CFO
312-414-0966 / jmilligan@beckershealthcare.com
Katie Atwood / Chief Operating Officer
219-746-2149 / katwood@beckershealthcare.com
Ally Warner / Vice President of Sales
312-254-1531 / awarner@beckershealthcare.com
Jack Burns / Account Manager
312-448-9245 / jburns@beckershealthcare.com
Ryan Ciepley / Account Executive
312-448-9243 / rciepley@beckershealthcare.com
Abbie Engel / Senior Director, Events and Key
Accounts
312-982-0032 / aengel@beckershealthcare.com
Emma Goodman / Director Key Accounts / Webinars
312-448-9239 / egoodman@beckershealthcare.com
Maura Jodoin / Brand Manager; Account Executive,
Becker's Spine Review, Becker's ASC Review
708-822-1786 / mjodoin@beckershealthcare.com
Haley Jones / Account Executive
312-929-3682 / hjones@beckershealthcare.com
Scott Jones / Senior Marketing & Events Manager
312-448-9244 / sjones@beckershealthcare.com
Kristelle Khazzaka / Events & Operations Manager
312-257-2937 / kkhazzaka@beckershealthcare.com
Peter Krzywosz / Account Executive
312-448-9237 / pkrzywosz@beckershealthcare.com
Ariel Leung / Director of Strategic Sales / Key Accounts
312-948-8559 / aleung@beckershealthcare.com
Margo Vieceli / Director of Operations & Key Accounts
312-448-9241 / mvieceli@beckershealthcare.com
Becker's Hospital Review is published by ASC Communications.
All rights reserved. Reproduction in whole or in part of the contents
without the express written permission is prohibited. For reprint or sub-
scription requests, please contact (800) 417-2035 or e-mail sbecker@
beckershealthcare.com. For information regarding Becker's ASC Review,
Becker's Hospital Review or Becker's Orthopedic & Spine Review, please
call (800) 417-2035.
