Becker's Hospital Review

49 WOMEN'S LEADERSHIP Why North Memorial Health CMO Dr. Carolyn Ogland ditched career balance for focusing on the moment By Kelly Gooch C arolyn Ogland, MD, learned from an early age how healthcare workers can help patients and their families, and that continues to be her focus as CMO of Rob- binsdale, Minn.-based North Memorial Health. Dr. Ogland became CMO of the North Me- morial Health system in May 2019, aer serv- ing as CMO of ambulatory services. Before joining North Memorial Health, Dr. Ogland was vice president of clinical primary care at Ascension Medical Group Wisconsin and vice president of medical affairs at Madison, Wis.-based SSM Health Dean Medical Group. Here, she answers Becker's questions for women in healthcare leadership: Editor's note: Responses have been edited light- ly for length and clarity. Question: Who had the biggest in- fluence on your decision to go into healthcare? Dr. Carolyn Ogland: My father's best friend was a physician who made a deep impression on me when my dad was diagnosed with can- cer when I was 13. e care, commitment, kindness and knowledge he demonstrated to our family during a truly turbulent time was life-changing. I saw early on how a dedicated physician who is authentic can truly help a patient and their loved ones. Q: What do you enjoy most about be- ing in the industry? CO: I still think of medicine as a calling to care for patients and their families. For me, [it] has always been a privilege to be able to care for patients and have the opportunity to work toward improving the delivery of the care by always keeping patients/customers as our primary focus. Q: What is the greatest challenge you face as a female leader? CO: In my younger years, it was, not surprising- ly, trying to strive toward "balance" with a career and family. A female mentor of mine pulled me aside and shared a different view: adaptability. Her point was balance means you are not mov- ing, where adaption means you literally focus on what is needed in the moment. Moving away from trying to achieve "balance" was one of the best pieces of advice I have been given. Q: How do you relax outside of the C-suite? CO: Cycling in the spring, summer and fall; downhill skiing in the winter (and then dream- ing about skiing the rest of the year), hiking, pretending to be a great chef and needlepoint. Q: How do you stay inspired on hard days? CO: I keep my focus on the mission — the priv- ilege of taking care of patients and our commit- ment to improve the care and experience. Q: What is your daily mantra? CO: Gratitude — for my family, friends and working at North Memorial Health. Q: What do you consider your great- est career success? CO: Hopefully, it is yet to come. In retrospect, it is the ability to build teams and create a suc- cession plan to ensure future success for the continued improvement in the complete care delivery system for our patients. n Campbell County Health welcomes 1st female CEO By Kelly Gooch C ampbell County Health in Gillette, Wyo., wel- comed Colleen Heeter, BSN, RN, as its first female CEO, according to the Gillette News Record. Ms. Heeter stepped into her role July 1, bringing with her 30 years of healthcare experience. Before becoming CEO, she served as Campbell County Health's COO. She was formerly executive di- rector of the Campbell County Health Powder River Surgery Center. Her other previous roles include vice president of operations, hospital division for Surgical Care Asso- ciates in Deerfield, Ill., and vice president of ambula- tory services for Prime Healthcare in Kansas City, Kan. Ms. Heeter received her bachelor's degree in nursing from Creighton University in Omaha, Neb., and her MBA from the University of Phoenix. n Physician practices with less gender diversity have bigger pay gaps between men and women, study finds By Mackenzie Bean M edical practices that employ more male physicians also have a larger pay gap between men and women, a study published in The BMJ found. Researchers analyzed salary data from 18,802 U.S. physicians from 9,848 group practices between 2014 and 2018. Men working in nonsurgical practices where at least 90 per- cent of physicians were male made $91,669 more than women. In practices where less than half of physicians were male, this wage gap fell to $36,604. Similar trends were seen in surgical practice settings. This discrepancy may be due to bias against women working in predominantly male practices, the authors suggested. Women may also have less bargaining power in these settings, they said. n

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