Becker's Clinical Quality & Infection Control

September/October 2020 IC_CQ

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4 FEATURES Becker's Hospital Review is published by ASC Communications. All rights reserved. Reproduction in whole or in part of the contents without the express written permission is prohibited. For reprint or subscription requests, please contact (800) 417-2035 or e-mail sbecker@beckershealthcare.com. For information regarding Becker's ASC Review, Becker's Hospital Review or Becker's Orthopedic & Spine Review, please call (800) 417-2035. PUBLISHER Scott Becker / Publisher sbecker@beckershealthcare.com EDITORS Molly Gamble / Vice President of Editorial/Editor-in-Chief, Becker's Hospital Review Laura Dyrda / Editor-in-Chief, Becker's ASC Review & Becker's Spine Review Mackenzie Bean / Managing Editor Ayla Ellison / Managing Editor Brian Zimmerman / Custom Content Editor Kara Hemphill / Copy Chief Angela Myers / Copy Editor John Scheibel / Copy Editor Morgan Haefner / Editor Alia Paavola / Editor Eric Oliver / Deputy Editor Angie Stewart / Assistant Editor Anuja Vaidya / Assistant Editor/List Manager WRITERS/REPORTERS Kelly Gooch / Senior Writer/Reporter Katie Adams / Growth Writer/Reporter Maia Anderson / Writer/Reporter Alan Condon / Writer/Reporter Jackie Drees / Writer/Reporter Gabrielle Masson / Writer/Reporter BUSINESS DEVELOPMENT Jessica Cole / President & CEO 312-505-9387 / jcole@beckershealthcare.com Jim Milligan / CFO 312-414-0966 / jmilligan@beckershealthcare.com Katie Atwood / Chief Operating Officer 219-746-2149 / katwood@beckershealthcare.com Ally Warner / Vice President of Sales 312-254-1531 / awarner@beckershealthcare.com Jack Burns / Account Manager 312-448-9245 / jburns@beckershealthcare.com Ryan Ciepley / Account Manager 312-448-9243 / rciepley@beckershealthcare.com Abbie Engel / Senior Director, Events and Key Accounts 312-982-0032 / aengel@beckershealthcare.com Emma Goodman / Senior Director, Key Client Success / Webinars 312-448-9239 / egoodman@beckershealthcare.com Maura Jodoin / Brand Manager; Account Executive, Becker's Spine Review, Becker's ASC Review 708-822-1786 / mjodoin@beckershealthcare.com Haley Jones / Director of Sales Strategy 312-929-3682 / hjones@beckershealthcare.com Scott Jones / Senior Marketing & Events Manager 312-448-9244 / sjones@beckershealthcare.com Kristelle Khazzaka / Events & Operations Manager 312-257-2937 / kkhazzaka@beckershealthcare.com Peter Krzywosz / Account Executive 312-448-9237 / pkrzywosz@beckershealthcare.com Ariel Leung / Director of Strategic Sales/Key Accounts 312-948-8559 / aleung@beckershealthcare.com Margo Vieceli / Senior Director, Operations and Key Accounts 312-448-9241 / mvieceli@beckershealthcare.com INFECTION CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 PATIENT SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 PATIENT & CAREGIVER EXPERIENCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 QUALITY IMPROVEMENT & MEASUREMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 NURSING SPOTLIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 RECENT CNO, CMO & CHIEF QUALITY OFFICER MOVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 ADVERTISING INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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