Issue link: https://beckershealthcare.uberflip.com/i/1293445
4 FEATURES PUBLISHER Scott Becker / Publisher sbecker@beckershealthcare.com EDITORS Molly Gamble / Vice President of Editorial/Editor-in- Chief, Becker's Hospital Review Laura Dyrda / Editor-in-Chief, Becker's ASC Review & Becker's Spine Review Ayla Ellison / Managing Editor Mackenzie Bean / Managing Editor Brian Zimmerman / Custom Content Editor Kara Hemphill / Copy Chief Angela Myers / Copy Editor John Scheibel / Copy Editor Morgan Haefner / Editor Alia Paavola / Editor Eric Oliver / Deputy Editor Angie Stewart / Assistant Editor Anuja Vaidya / Assistant Editor/List Manager WRITERS/REPORTERS Kelly Gooch / Senior Writer/Reporter Katie Adams / Growth Writer/Reporter Maia Anderson / Writer/Reporter Alan Condon / Writer/Reporter Jackie Drees / Writer/Reporter Gabrielle Masson / Writer/ Reporter BUSINESS DEVELOPMENT Jessica Cole / President & CEO 312-505-9387 / jcole@beckershealthcare.com Jim Milligan / CFO 312-414-0966 / jmilligan@beckershealthcare.com Katie Atwood / Chief Operating Officer 219-746-2149 / katwood@beckershealthcare.com Ally Warner / Vice President of Sales 312-254-1531 / awarner@beckershealthcare.com Jack Burns / Account Manager 312-448-9245 / jburns@beckershealthcare.com Ryan Ciepley / Account Executive 312-448-9243 / rciepley@beckershealthcare.com Abbie Engel / Senior Director, Events and Key Accounts 312-982-0032 / aengel@beckershealthcare.com Emma Goodman / Director Key Accounts / Webinars 312-448-9239 / egoodman@beckershealthcare.com Maura Jodoin / Brand Manager; Account Executive, Becker's Spine Review, Becker's ASC Review 708-822-1786 / mjodoin@beckershealthcare.com Haley Jones / Account Executive 312-929-3682 / hjones@beckershealthcare.com Scott Jones / Senior Marketing & Events Manager 312-448-9244 / sjones@beckershealthcare.com Kristelle Khazzaka / Events & Operations Manager 312-257-2937 / kkhazzaka@beckershealthcare.com Peter Krzywosz / Account Executive 312-448-9237 / pkrzywosz@beckershealthcare.com Ariel Leung / Director of Strategic Sales / Key Accounts 312-948-8559 / aleung@beckershealthcare.com Margo Vieceli / Director of Operations & Key Accounts 312-448-9241 / mvieceli@beckershealthcare.com PUBLISHER'S LETTER ..........................................................................7 SPONSORED ARTICLE: .......................................................................8 The C-Suite's guide to reorganizing the healthcare value chain CFO / FINANCE ................................................................................11 SPONSORED ARTICLE: .....................................................................33 An often-oerlooked source of nursing frustration + how to tackle it EXECUTIVE BRIEFING: ......................................................................35 How hospitals, health systems and purchasers of healthcare benefits from utilizing data analytics software: 9 questions answered CEO / STRATEGY ...............................................................................38 EXECUTIVE BRIEFING: ......................................................................55 In the age of COVID-19, cash is STILL king and RCM is more critical than ever for healthcare organizations SPONSORED ARTICLE: .....................................................................58 How health systems can reach at-risk patients and improve financial performance with a pharmacy-focused strategy WOMEN'S LEADERSHIP ...................................................................60 SPONSORED ARTICLE: .....................................................................73 How ERACS protocols ensure a safe, improved childbirth experience 3 Qs with Maimonides Medical Center's Dr. Gary Schwartz EXECUTIVE BRIEFING: ......................................................................74 How hospitals and health systems can put an end to Medicare underpayments - 5 Q's with eSolutions Christopher Hart SPONSORED ARTICLE: .....................................................................77 How to endure COVID-19 and strategically develop a best-in- class cancer center INNOVATION .....................................................................................78 EXECUTIVE BRIEFING: ......................................................................89 Healthcare transformation: How hospital leaders are working to drive lasting change amid the COVID-19 crisis CIO / HEALTH IT .................................................................................92 EXECUTIVE BRIEFING .................................................................... 100 The future of patient feedback is already here. Is your organization ready for it? EXECUTIVE BRIEFING .................................................................... 115 Why you shouldn't fight transparency SPONSORED ARTICLE ................................................................... 118 The telehealth strategy playbook for 2021 and beyond: 4 key articles for health system execs CMO / CARE DELIVERY ................................................................. 124 EXECUTIVE BRIEFING .................................................................... 135 Don't let a crisis go to waste - Insights on modernizing critical technology platforms in preparation for future COVID-19 surges SPONSORED ARTICLE ................................................................... 151 How fighting cyberattack and improving the patient experience can help secure all healthcare stakeholders during COVID and beyond EXECUTIVE BRIEFING .................................................................... 152 The consumer-driven technology that could be the cure to healthcare's patient access problem THOUGHT LEADERSHIP ................................................................ 162 EXECUTIVE BRIEFING .................................................................... 174 How technology, processes and partnerships are transforming post-acute care: 5 Qs with LGS Legacy Care president Tom Vasko HOSPITAL & HEALTH SYSTEM EXECUTIVE MOVES................... 176 HOSPITAL & HEALTH SYSTEM TRANSACTIONS ........................ 178 ADVERTISING INDEX .................................................................... 178 Becker's Hospital Review is published by ASC Communications. 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