4
FEATURES
PUBLISHER'S LETTER .........................................................7
CFO / FINANCE .................................................................9
EXECUTIVE BRIEFING:
How telehealth is expanding provider workflows,
transforming clinical experience .................................... 22
SPONSORED ARTICLE:
Why it's time for hospital finance teams to rethink their
pricing strategy: 5 questions with Strata's Liz Kirk ....... 26
CEO / STRATEGY ............................................................. 27
SPONSORED ARTICLE:
How targeted pain relief can improve outcomes for new
mothers: 3 Qs with MemorialCare Saddleback Medical
Center's Dr. Stephen Garber .......................................... 33
WOMEN'S LEADERSHIP ................................................. 37
SPONSORED ARTICLE:
COVID-19 and supply constraints; adapting to meet
new challenges ................................................................ 38
SPONSORED ARTICLE:
Revenue recovery: A proactive approach to tackling
medical equipment management with greater
efficiency ........................................................................... 45
INNOVATION ................................................................... 46
EXECUTIVE BRIEFING:
Three revenue cycle opportunities to offset low patient
volume............................................................................... 50
SPONSORED ARTICLE:
How data-driven insights can help rein in costs: Key
insights from Advocate Aurora Health's playbook ...... 53
CIO / HEALTH IT .............................................................. 54
EXECUTIVE BRIEFING:
Microbiology lab automation can be a game-changer —
Here's how to find the right fit ........................................ 60
EXECUTIVE BRIEFING:
Offsetting pandemic losses with patient accounts active
archives ............................................................................. 64
CMO/CARE DELIVERY .................................................... 66
EXECUTIVE BRIEFING:
Clinical partnership amid COVID-19: The emerging
importance of Case Managers ....................................... 74
THOUGHT LEADERSHIP ................................................ 76
EXECUTIVE SUMMARY:
What Amazon, Hyatt can teach health systems about
managing a skills gap ...................................................... 83
HOSPITAL & HEALTH SYSTEM TRANSACTIONS ........ 84
HOSPITAL & HEALTH SYSTEM EXECUTIVE MOVES.... 85
ADVERTISING INDEX ..................................................... 85
PUBLISHER
Scott Becker / Publisher
sbecker@beckershealthcare.com
EDITORS
Molly Gamble / Vice President of Editorial/Editor-in-
Chief, Becker's Hospital Review
Laura Dyrda / Editor-in-Chief, Becker's ASC Review &
Becker's Spine Review
Ayla Ellison / Managing Editor
Mackenzie Bean / Managing Editor
Brian Zimmerman / Custom Content Editor
Kara Hemphill / Copy Chief
Angela Myers / Copy Editor
John Scheibel / Copy Editor
Morgan Haefner / Editor
Alia Paavola / Editor
Eric Oliver / Deputy Editor
Angie Stewart / Assistant Editor
Anuja Vaidya / Assistant Editor/List Manager
WRITERS/REPORTERS
Kelly Gooch / Senior Writer/Reporter
Katie Adams / Growth Writer/Reporter
Alan Condon / Writer/Reporter
Jackie Drees / Writer/Reporter
Gabrielle Masson / Writer/ Reporter
Maia Anderson / Writer/Reporter
BUSINESS DEVELOPMENT
Jessica Cole / President & CEO
312-505-9387 / jcole@beckershealthcare.com
Jim Milligan / CFO
312-414-0966 / jmilligan@beckershealthcare.com
Katie Atwood / Chief Operating Officer
219-746-2149 / katwood@beckershealthcare.com
Ally Warner / Vice President of Sales
312-254-1531 / awarner@beckershealthcare.com
Jack Burns / Account Manager
312-448-9245 / jburns@beckershealthcare.com
Ryan Ciepley / Account Manager
312-448-9243 / rciepley@beckershealthcare.com
Abbie Engel / Senior Director, Events and Key
Accounts
312-982-0032 / aengel@beckershealthcare.com
Maggie Dunne / Key Account Manager and Associate
Director of Events
312-281-6535 / mdunne@beckershealthcare.com
Emma Goodman / Director Key Accounts / Webinars
312-448-9239 / egoodman@beckershealthcare.com
Maura Jodoin / Brand Manager; Account Executive,
Becker's Spine Review, Becker's ASC Review
708-822-1786 / mjodoin@beckershealthcare.com
Haley Jones / Account Executive
312-929-3682 / hjones@beckershealthcare.com
Scott Jones / Senior Marketing & Events Manager
312-448-9244 / sjones@beckershealthcare.com
Kristelle Khazzaka / Events & Operations Manager
312-257-2937 / kkhazzaka@beckershealthcare.com
Peter Krzywosz / Assistant Account Manager
312-448-9237 / pkrzywosz@beckershealthcare.com
Ariel Leung / Director of Strategic Sales / Key Accounts
312-948-8559 / aleung@beckershealthcare.com
Margo Vieceli / Director of Operations & Key Accounts
312-448-9241 / mvieceli@beckershealthcare.com
Jessi Young / Associate Director, Programming &
Speaker Relations
312-235-6272 / jyoung@beckershealthcare.com
Renee Kumon / Operations/Events Manager
312-982-0970 / rkumon@beckershealthcare.com
Becker's Hospital Review is published by ASC Communications.
All rights reserved. Reproduction in whole or in part of the contents
without the express written permission is prohibited. For reprint or sub-
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call (800) 417-2035.
