4
FEATURES
PUBLISHER'S LETTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CFO / FINANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
SPONSORED ARTICLE:
Hospitals focused on consumerism are targeting the mid-revenue cycle — here's why . . . . . . . . . . . . . . . . . . . . . . . 17
EXECUTIVE BRIEFING:
Does your data know something you don't? Why you should be focused on understanding physician variation . 22
CEO / STRATEGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
SPONSORED ARTICLE:
How hospitals can get the most out of all that data — 3 best practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
EXECUTIVE BRIEFING:
On the path to cost savings: Expert insights on purchased services and OR supply management. . . . . . . . . . . . . . 45
CIO / HEALTH IT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
SPONSORED ARTICLE:
4 tips to prepare for emerging tech in healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
CMO/CARE DELIVERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
SPONSORED ARTICLE:
How Christiana Care has designed a CRM strategy to create a cohesive consumer experience . . . . . . . . . . . . . . . . 69
THOUGHT LEADERSHIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
HOSPITAL & HEALTH SYSTEM TRANSACTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
HOSPITAL AND HEALTH SYSTEM EXECUTIVE MOVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
ADVERTISING INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Becker's Hospital Review is published by ASC Communications.
All rights reserved. Reproduction in whole or in part of the contents
without the express written permission is prohibited. For reprint or sub-
scription requests, please contact (800) 417-2035 or e-mail sbecker@
beckershealthcare.com. For information regarding Becker's ASC Review,
Becker's Hospital Review or Becker's Orthopedic & Spine Review, please
call (800) 417-2035.
PUBLISHER
Scott Becker / Publisher
sbecker@beckershealthcare.com
EDITORS
Molly Gamble / Vice President of Editorial/Editor in
Chief, Becker's Hospital Review
Laura Dyrda / Editor in Chief, Becker's ASC Review &
Becker's Spine Review
Mackenzie Bean / Managing Editor
Ayla Ellison / Managing Editor
Emily Rappleye / Managing Editor
Brian Zimmerman / Custom Content Editor
Kara Hemphill / Copy Editor
Angela Myers / Copy Editor
John Scheibel / Copy Editor
Morgan Haefner / Editor
Alia Paavola / Editor
Eric Oliver / Deputy Editor
Angie Stewart / Assistant Editor
Mackenzie Garrity / Assistant Editor
Anuja Vaidya / Assistant Editor/List Manager
WRITERS/REPORTERS
Kelly Gooch / Senior Writer/Reporter
Maia Anderson / Writer/Reporter
Alan Condon / Writer/Reporter
Jackie Drees / Writer/Reporter
Gabrielle Masson / Writer/Reporter
Andrea Park / Writer/Reporter
Rachel Popa / Writer/Reporter
BUSINESS DEVELOPMENT
Jessica Cole / President & CEO
312-505-9387 / jcole@beckershealthcare.com
Jim Milligan / CFO
312-414-0966 / jmilligan@beckershealthcare.com
Katie Atwood / Vice President of Operations and
Events
219-746-2149 / katwood@beckershealthcare.com
Ally Warner / Vice President of Sales
312-254-1531 / awarner@beckershealthcare.com
Jack Burns / Account Manager
312-448-9245 / jburns@beckershealthcare.com
Ryan Ciepley / Account Manager
312-448-9243 / rciepley@beckershealthcare.com
Abbie Engel / Director of Events
312-982-0032 / aengel@beckershealthcare.com
Maggie Dunne / Key Account Manager and Associate
Director of Events
312-281-6535 / mdunne@beckershealthcare.com
Emma Goodman / Director Key Accounts / Webinars
312-448-9239 / egoodman@beckershealthcare.com
Maura Jodoin / Brand Manager; Account Executive,
Becker's Spine Review, Becker's ASC Review
708-822-1786 / mjodoin@beckershealthcare.com
Haley Jones / Director of Sales Strategy
312-929-3682 / hjones@beckershealthcare.com
Scott Jones / Marketing & Events Manager
312-448-9244 / sjones@beckershealthcare.com
Kristelle Khazzaka / Events & Operations Manager
312-257-2937 / kkhazzaka@beckershealthcare.com
Peter Krzywosz / Account Manager
312-448-9237 / pkrzywosz@beckershealthcare.com
Sofie Lenzen / Events and Speaker Manager
708-856-8565 / slenzen@beckershealthcare.com
Ariel Leung / Director of Strategic Sales / Key Accounts
312-948-8559 / aleung@beckershealthcare.com
Margo Vieceli / Director of Operations and Key
Accounts
312-448-9241 / mvieceli@beckershealthcare.com
Jessi Young / Speaker Manager & Event Promotions
312-235-6272 / jyoung@beckershealthcare.com
Belinda Nam / Operations/Events & Recruiting
Manager
312-281-6527 / bnam@beckershealthcare.com
Renee Kumon / Operations/Events Manager
312-982-0970 / rkumon@beckershealthcare.com
