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FEATURES
Becker's Hospital Review is published by ASC Communications.
All rights reserved. Reproduction in whole or in part of the contents without the express written permission is prohibited. For reprint or subscription requests, please contact (800) 417-2035 or
e-mail sbecker@beckershealthcare.com. For information regarding Becker's ASC Review, Becker's Hospital Review or Becker's Orthopedic & Spine Review, please call (800) 417-2035.
INFECTION CONTROL & PATIENT SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
EXECUTIVE BRIEFING: How to reduce human error with resilient infection control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
PATIENT EXPERIENCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ANTIBIOTIC RESISTANCE & STEWARDSHIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
QUALITY IMPROVEMENT & MEASUREMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RECENT CNO, CMO & CHIEF QUALITY OFFICER MOVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
ADVERTISING INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
PUBLISHER
Scott Becker / Publisher
sbecker@beckershealthcare.com
EDITORS
Molly Gamble / Vice President of Editorial/Editor
in Chief, Becker's Hospital Review
Laura Dyrda / Editor in Chief, Becker's ASC
Review & Becker's Spine Review
Mackenzie Bean / Managing Editor
Ayla Ellison / Managing Editor
Emily Rappleye / Managing Editor
Eric Oliver / Deputy Editor
Brian Zimmerman / Custom Content Editor
Kara Hemphill / Copy Editor
Angela Myers / Copy Editor
John Scheibel / Copy Editor
Morgan Haefner / Editor
Alia Paavola / Editor
Mackenzie Garrity / Assistant Editor
Angie Stewart / Assistant Editor
Anuja Vaidya / Assistant Editor/List Manager
WRITERS/REPORTERS
Kelly Gooch / Senior Writer/Reporter
Maia Anderson / Writer/Reporter
Alan Condon / Writer/Reporter
Jackie Drees / Writer/Reporter
Gabrielle Masson / Writer/Reporter
Andrea Park / Writer/Reporter
Rachel Popa / Writer/Reporter
BUSINESS DEVELOPMENT
Jessica Cole / President & CEO
312-505-9387 / jcole@beckershealthcare.com
Jim Milligan / CFO
312-414-0966 / jmilligan@beckershealthcare.com
Katie Atwood / COO
219-746-2149 / katwood@beckershealthcare.com
Ally Warner / Vice President of Sales
312-254-1531 / awarner@beckershealthcare.com
Jack Burns / Account Manager
312-448-9245 / jburns@beckershealthcare.com
Ryan Ciepley / Account Manager
312-448-9243 / rciepley@beckershealthcare.com
Abbie Crouse / Director of Events
312-982-0032 / acrouse@beckershealthcare.com
Maggie Dunne / Key Account Manager and
Associate Director of Events
312-281-6535 / mdunne@beckershealthcare.com
Emma Goodman / Director Key Accounts /
Webinars
312-448-9239 / egoodman@beckershealthcare.com
Maura Jodoin / Brand Manager; Account
Executive, Becker's Spine Review, Becker's ASC
Review
708-822-1786 / mjodoin@beckershealthcare.com
Haley Jones / Director of Sales Strategy
312-929-3682 / hjones@beckershealthcare.com
Scott Jones / Marketing & Events Coordinator
312-448-9244 / sjones@beckershealthcare.com
Kristelle Khazzaka / Events & Operations
Manager
312-257-2937 / kkhazzaka@beckershealthcare.com
Peter Krzywosz / Account Manager
312-448-9237 / pkrzywosz@beckershealthcare.com
Sofie Lenzen / Events and Speaker Manager
708-856-8565 / slenzen@beckershealthcare.com
Ariel Leung / Director of Strategic Sales / Key
Accounts
312-948-8559 / aleung@beckershealthcare.com
Margo Vieceli / Director of Operations and Key
Accounts
312-448-9241 / mvieceli@beckershealthcare.com
Jessi Young / Speaker Manager & Event
Promotions
312-235-6272 / jyoung@beckershealthcare.com
Belinda Nam / Operations/Events &
Recruiting Manager 312-235-6272 / bnam@
beckershealthcare.com
Renee Kumon / Operations/Events Manager
312-235-6272 / rkumon@beckershealthcare.com