Becker's ASC Review

September_October_2019_ASC

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46 CODING & BILLING ASC revenue cycle, revisited – best ideas for meeting benchmarks from 3 administrators By Laura Dyrda R evenue cycle management is a crucial aspect of running a successful ASC. Here, three administrators discuss their best practices for meeting revenue cycle benchmarks. Kathryn Rice. Administrator of Bayfront Health Ambulatory Surgery Center (St. Petersburg, Fla.): I have found that simple things such as demographic errors and missing information can hold up your billing cycle and hinder you from meeting benchmarks. You have to have an attitude of urgency and nothing le unturned to move you forward. Continu- ous communication with your billing team is extremely important as well as making sure you have an updated charge master. In addition, your money is in your contracts. If you aren't checking your contracts carefully, you can have missed opportunity. Contracts should be reviewed at a minimum of every three years. Raghu Reddy. Executive Administrator of Surg- Center of Western Maryland (Cumberland, Md.): We ensure that dictations are complete within 24 hours of case date and the coding and billing within 48 to 72 hours. We address all claim denials and rejections promptly and aggressively follow up with the payers to ensure we meet the goals of our collections. We partner with our billing team to ensure all the internal benchmarks and audits are reviewed, and the feedback is implemented right away. We have a seamless communication process with the billing team to ensure our revenue cy- cle management stays smooth. We also monitor our contracts and ensure that payer is following the negotiated fee schedules and timelines. Bonnie Goodwin. Administrator of Tallahassee (Fla.) Outpatient Surgery Center: To meet our revenue cycle benchmarks, we have recently engaged our centralized billing office who have been meeting those benchmarks of days in ac- counts receivable, collection percentages, etc. n Minnesota Hospital Association challenges Blue Cross policy shifting services to ASCs By Rachel Popa T he Minnesota Hospital Association is accusing Blue Cross Blue Shield of Minnesota of breaking the law through policies that limit access to colonoscopies and other services in hospitals in favor of having them in lower-cost settings, like ASCs, according to a letter from the association cited by the Minneapolis StarTribune. Three details: 1. Through its policies, Blue Cross Blue Shield of Minnesota won't cover such services as endoscopies and colonoscopes in-network at a hospital if an ASC or outpatient clinic within 25 miles offers the same services but at a lower cost. The insurer argued that the policies are identical to those imposed by Medicare for its beneficiaries, and that it is its job to steer patients to lower-cost settings in light of rising healthcare costs. Blue Cross Blue Shield also said that hospitals can meet outpatient clinic pricing to allow patients to have the procedure in the hospital. 2. The hospital association said that the restrictions, which also require patients to get prior authorization for more than 250 services, will limit patients' access to medically necessary treatments and diagnostic services and make the process of getting care more expensive. The association said Minnesota law don't allow Blue Cross Blue Shield to discriminate against in-network hospital providers, and that the new policies may break unfair and deceptive trade practice laws. 3. Minnesota Attorney General Keith Ellison said his office will "dig into" the association's concerns. n Delaware pain physician indicted in $12.7M Medicare fraud scheme: 4 details By Laura Dyrda T he Department of Justice unsealed an indictment against a Wilm- ington, Del.-based pain physician for allegedly participating in a scheme to defraud Medicare of millions of dollars. Four things to know: 1. Frederick Gooding, MD, president and CEO of Gooding Medical Corp., based in Wilmington, was charged with 11 counts of healthcare fraud and arrested on Aug. 1. 2. Dr. Gooding is charged with billing Medicare for medically unneces- sary procedures including injections and aspirations. In some cases, the procedures were not provided, and Dr. Gooding is accused of falsifying medical documents to make it appear that he delivered medically neces- sary services to Medicare beneficiaries, when that was not the case. 3. From January 2015 to August 2018, Dr. Gooding is accused of submit- ting fraudulent claims that resulted in $12.7 million in payment. 4. Dr. Gooding appeared in court on Aug. 2, but a trial date has not been set. n

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