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Executive Briefing
Health System Advisors is the leading strategy consulting firm advising the nation's best
regional systems. Our teams work to transform the healthcare delivery industry, by advancing
the success of regional health systems, through our advice to the health system leaders. Health
System Advisors: Advise Leaders, Advance Organizations, Transform Healthcare Delivery. www.
HealthSystemAdvisors.com
1. Partner. Purchase or contract with urgent care partners
who have the capabilities needed to develop a modern
urgent care platform. Under this option, the health system
partners to create, within the health system, capabilities
needed while building the urgent care sites. Health
systems have contracted with organizations like Urgent
Care Partners (urgentcarepartners.com) to teach their staff
and guide them through the process of developing large
modern urgent care platforms with great success. Others
have purchased modern urgent care sites and attempted,
with generally less success, to scale the acquisition.
Tacoma, Wash.-based MultiCare Health System is a great
example of a health system that successfully contracted
to build modern urgent care capabilities inside the
organization. In less than two years, MultiCare, by working
with Urgent Care Partners, added 33 modern urgent care
sites and captured the internal capabilities to develop their
next phase of 18 new sites internally.
In either case, health systems must both develop an urgent
care platform and engrain the capabilities into the health
system's culture to capitalize on the urgent care growth trend.
Conclusion
Developing new patient relationships requires health systems
have the capabilities and services desired by those individuals.
Health systems can create capabilities to serve young, insured
patients at their first healthcare touch points. With as many as
4,600 new urgent care sites expected in the next decade, the
modern urgent care platform offers health systems a low-risk,
exciting and financially accretive option. Take advantage of that
option, by finding your urgent care partners to accelerate your
success. n
Will Elder is an engagement manager at Urgent Care Partners
and Luke Peterson is a Principal at Health System Advisors.
For more information contact Luke at Luke.Peterson@
HealthSystemAdvisors.com
2.
