FEATURES
Becker's Hospital Review is published by ASC Communications.
All rights reserved. Reproduction in whole or in part of the contents without the express written permission is prohibited. For reprint or subscription requests, please contact (800) 417-2035 or
e-mail sbecker@beckershealthcare.com. For information regarding Becker's ASC Review, Becker's Hospital Review or Becker's Orthopedic & Spine Review, please call (800) 417-2035.
PUBLISHER
Scott Becker / Publisher
sbecker@beckershealthcare.com
EDITORS
Molly Gamble / Vice President of Editorial/Editor in
Chief, Becker's Hospital Review
Laura Dyrda / Editor in Chief, Becker's ASC Review &
Becker's Spine Review
Ayla Ellison / Managing Editor
Emily Rappleye / Managing Editor
Brian Zimmerman / Custom Content Editor
Kara Hemphill / Copy Editor
Angela Myers / Copy Editor
Anuja Vaidya / Assistant Editor/List Manager
Mackenzie Bean / Assistant Editor
Morgan Haefner / Assistant Editor
Alyssa Rege / Assistant Editor
WRITERS/REPORTERS
Jessica Kim Cohen / Senior Writer/Reporter
Kelly Gooch / Senior Writer/Reporter
Eric Oliver / Senior Writer/Reporter
Jackie Drees / Writer/Reporter
Mackenzie Garrity / Writer/Reporter
Megan Knowles / Writer/Reporter
Shayna Korol / Writer/Reporter
Alia Paavola / Writer/Reporter
Rachel Popa / Writer/Reporter
Julie Spitzer / Writer/Reporter
Angie Stewart / Writer/Reporter
Leo Vartorella / Writer/Reporter
BUSINESS DEVELOPMENT
Jessica Cole / President & CEO
312-505-9387 / jcole@beckershealthcare.com
Jim Milligan / CFO
312-414-0966 / jmilligan@beckershealthcare.com
Katie Atwood / Vice President of Operations and
Events
219-746-2149 / katwood@beckershealthcare.com
Ally Warner / Vice President of Sales
312-254-1531 / awarner@beckershealthcare.com
Jack Burns / Account Manager
312-448-9245 / jburns@beckershealthcare.com
Ryan Ciepley / Account Manager
312-448-9243 / rciepley@beckershealthcare.com
Abbie Crouse / Key Account & Business
Development Manager
312-982-0032 / acrouse@beckershealthcare.com
Maggie Dunne / Key Account Manager and
Associate Director of Events
312-281-6535 / mdunne@beckershealthcare.com
Emma Goodman / Key Account/Webinar/
Recruiting Manager
312-448-9239 / egoodman@beckershealthcare.
com
Maura Jodoin / Brand Manager; Account Executive,
Becker's Spine Review, Becker's ASC Review
708-822-1786 / mjodoin@beckershealthcare.com
Haley Jones / Account Executive
312-929-3682 / hjones@beckershealthcare.com
Scott Jones / Marketing & Events Coordinator
312-448-9244 / sjones@beckershealthcare.com
Kristelle Khazzaka / Assistant Account Manager
312-257-2937 / kkhazzaka@beckershealthcare.com
Peter Krzywosz / Assistant Account Manager
312-448-9237 / pkrzywosz@beckershealthcare.com
Sofie Lenzen / Events and Speaker Manager
708-856-8565 / slenzen@beckershealthcare.com
Ariel Leung / Director of Strategic Sales / Key
Accounts
312-948-8559 / aleung@beckershealthcare.com
Maggie Moran / Events and Key Account Manager
312-948-8558 / mmoran@beckershealthcare.com
Margo Vieceli / Key Account Manager and
Operations Director
312-448-9241 / mvieceli@beckershealthcare.com
Jessi Young / Speaker Manager & Event
Promotions
312-235-6272 / jyoung@beckershealthcare.com
INFECTION CONTROL & PATIENT SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PATIENT EXPERIENCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ANTIBIOTIC RESISTANCE & STEWARDSHIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
QUALITY IMPROVEMENT & MEASUREMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
RECENT CNO, CMO & CHIEF QUALITY OFFICER MOVES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
ADVERTISING INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30