Becker's Hospital Review

4 FEATURES PUBLISHER'S LETTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CFO / FINANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 EXECUTIVE BRIEFING: Frictionless healthcare: How a better user experience can turn your organization into a market leader . . . . . . . . . 22 CEO / STRATEGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 CIO / HEALTH IT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 CMO / CARE DELIVERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 THOUGHT LEADERSHIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 HOSPITAL AND HEALTH SYSTEM TRANSACTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 HOSPITAL AND HEALTH SYSTEM EXECUTIVE MOVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 ADVERTISING INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Becker's Hospital Review is published by ASC Communications. All rights reserved. Reproduction in whole or in part of the contents without the express written permission is prohibited. For reprint or subscription requests, please contact (800) 417-2035 or e-mail sbecker@ beckershealthcare.com. For information regarding Becker's ASC Review, Becker's Hospital Review or Becker's Orthopedic & Spine Review, please call (800) 417-2035. PUBLISHER Scott Becker / Publisher sbecker@beckershealthcare.com EDITORS Molly Gamble / Vice President of Editorial/Editor in Chief, Becker's Hospital Review Laura Dyrda / Editor in Chief, Becker's ASC Review & Becker's Spine Review Ayla Ellison / Managing Editor Emily Rappleye / Managing Editor Brian Zimmerman / Custom Content Editor Kara Hemphill / Copy Editor Angela Myers / Copy Editor Anuja Vaidya / Assistant Editor/List Manager Mackenzie Bean / Assistant Editor Morgan Haefner / Assistant Editor Alyssa Rege / Assistant Editor WRITERS/REPORTERS Jessica Kim Cohen / Senior Writer/Reporter Kelly Gooch / Senior Writer/Reporter Eric Oliver / Senior Writer/Reporter Harrison Cook / Writer/Reporter Jackie Drees / Writer/Reporter Mackenzie Garrity / Writer/Reporter Megan Knowles / Writer/Reporter Shayna Korol / Writer/Reporter Alia Paavola / Writer/Reporter Rachel Popa / Writer/Reporter Julie Spitzer / Writer/Reporter Angie Stewart / Writer/Reporter Leo Vartorella / Writer/Reporter BUSINESS DEVELOPMENT Jessica Cole / President & CEO 312-505-9387 / jcole@beckershealthcare.com Jim Milligan / CFO 312-414-0966 / jmilligan@beckershealthcare.com Katie Atwood / Vice President of Operations and Events 219-746-2149 / katwood@beckershealthcare.com Ally Warner / Vice President of Sales 312-254-1531 / awarner@beckershealthcare.com Jack Burns / Account Manager 312-448-9245 / jburns@beckershealthcare.com Ryan Ciepley / Account Manager 312-448-9243 / rciepley@beckershealthcare.com Abbie Crouse / Key Account & Business Development Manager 312-982-0032 / acrouse@beckershealthcare.com Maggie Dunne / Key Account Manager and Associate Director of Events 312-281-6535 / mdunne@beckershealthcare.com Emma Goodman / Key Account/Webinar/Recruiting Manager 312-448-9239 / egoodman@beckershealthcare.com Maura Jodoin / Brand Manager; Account Executive, Becker's Spine Review, Becker's ASC Review 708-822-1786 / mjodoin@beckershealthcare.com Haley Jones / Account Executive 312-929-3682 / hjones@beckershealthcare.com Scott Jones / Marketing & Events Coordinator 312-448-9244 / sjones@beckershealthcare.com Kristelle Khazzaka / Assistant Account Manager 312-257-2937 / kkhazzaka@beckershealthcare.com Peter Krzywosz / Assistant Account Manager 312-448-9237 / pkrzywosz@beckershealthcare.com Sofie Lenzen / Events and Speaker Manager 708-856-8565 / slenzen@beckershealthcare.com Ariel Leung / Director of Strategic Sales / Key Accounts 312-948-8559 / aleung@beckershealthcare.com Maggie Moran / Events and Key Account Manager 312-948-8558 / mmoran@beckershealthcare.com Margo Vieceli / Key Account Manager and Operations Director 312-448-9241 / mvieceli@beckershealthcare.com Jessi Young / Speaker Manager & Event Promotions 312-235-6272 / jyoung@beckershealthcare.com

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