Issue link: https://beckershealthcare.uberflip.com/i/1058309
17 Executive Briefing Post-implementation Mr. Turner and Mr. Shake aren't the only two impressed by Modernizing Medicine Gastroenterology and the gGastro ERW. Indy Gastro physicians and staff lauded the platform's simple documentation and the customized templates administrators can create to simplify workflows. The report writer allows for complete customization to meet an organization's specifications. For example, Indy Gastro developed a template to reduce the preoperative check-in process. When a nurse enters the room, all the questions they need to ask the patient are ready and presented in a logical format. Nurses can fill in the boxes to eliminate the overhead time associated with administrative tasks. Indy Gastro also uses the report writer's fluent suite of reporting tools along with the American College of Gastroenterology's GIQuIC online registry. Indy Gastro applies lean Six Sigma principles throughout the organization, and uses the report writer's metrics to streamline care and improve the patient experience. For example, Mr. Shake set a goal to lower pre-procedure wait time at the center using Modernizing Medicine Gastroenterology's gKiosk™, which streamlines patient check-ins and check-outs in an office or ASC setting via an iPad. Pulling analytical data from check-ins has allowed him to document the time between when a patient gets to the center and begins their procedure. He is in the process of using that information to cut down on patient wait time, and improve center scheduling. The gKiosk platform lowered the amount of physical paperwork patients have to sign and has allowed Indy Gastro to keep patients informed of their pending surgical procedure. "It makes our front desk run more efficiently," Mr. Shake said. "The patients like it better because they have less paperwork to fumble around with and I like it because we can electronically capture signatures." In addition to improving workflows, the platform uses the analytical data to help reach its performance and quality benchmarks. The practice takes the analytical data provided by Modernizing Medicine Gastroenterology and utilizes it through Indy Gastro's Quality Assurance Institute, which was created to identify care efficiencies and help the practice capitalize on them. Practice leadership can then analyze the data for aspects of care related to time, outcomes and physician involvement. "Modernizing Medicine Gastroenterology allows us to develop the metrics and analytics to run a quality and high-performance system and feed that [information] to the Quality Institute," Mr. Turner said. "We can [then provide] feedback to the doctor and have that closed-loop analysis and create process improvements." Final thoughts Indy Gastro's experience with Modernizing Medicine Gastroenterology couldn't have gone any better, in Mr. Shake's opinion. Replacing the practice's paper-based system allowed Indy Gastro to benefit from a swath of additional improvements once implementation was complete. From automating check- in procedures, to assisting nurses and physicians in the preoperative and postoperative process, to documenting the procedure post surgery, the gGastro ERW has modernized Indy Gastro and has become indispensable to the practice's workflow. n Modernizing Medicine Gastroenterology, formerly gMed®, a Modernizing Medicine® company, provides the gastroenterology industry with an integrated health IT platform for private practices, ambulatory surgery centers and hospitals. Data-driven products and services include an EHR system, endoscopy report writer, practice management solution, patient engagement portal, value-based care solution, data analytics and revenue cycle management services. For more information, please visit www.modmed.com/gastroenterology. "Modernizing Medicine Gastroenterology allows us to develop the metrics and analytics to run a quality and high-performance system and feed that [information] to the Quality Institute... We can [then provide] feedback to the doctor and have that closed-loop analysis and create process improvements." - Jim Turner, Chief Executive Officer and Director of Strategic Programs, Indy Gastro