Becker's Clinical Quality & Infection Control

26 polyps receiving follow-up colonoscopy in the appropriate time frame: 90 percent Emergency department 51. Average (median) time spent in the emer- gency department before being admitted as an inpatient: 281 minutes 52. Average (median) time spent in the emer- gency department aer physician decided to admit them as an inpatient before moving from the emergency department to an inpa- tient room: 102 minutes 53. Average time spent in the emergency department before leaving from the visit: 140 minutes 54. Average (median) time spent in the emergency department before being seen by a healthcare professional: 20 minutes 55. Average (median) time spent waiting with broken bones before receiving pain medica- tion: 49 minutes 56. Percentage of patients who le the emer- gency department before being seen: 2 percent 57. Percentage of patients who came to the emergency room with stroke symptoms and received brain scan results within 45 minutes of arrival: 72 percent Blood clot prevention and treatment 58. Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it: 2 percent Cataract surgery 59. Percentage of patients who had cataract surgery and had improvement in visual func- tion within 90 days aer surgery: 96 percent Pregnancy care 60. Percentage of mothers whose deliveries were scheduled too early (one to two weeks early) when a scheduled delivery was not medically necessary: 2 percent Patient Experience Entries 61 through 89 are based on data from the CMS Hospital Compare website, last updat- ed May 22. Data presented reflects the national average. Overall hospital rating 61. Patients who gave the hospital a rating of nine or 10: 73 percent 62. Patients who gave the hospital a rating of seven or eight: 20 percent 63. Patients who gave the hospital a rating of six or lower: 7 percent Patient recommendation 64. Patients who said yes, they would defi- nitely recommend the hospital to friends and family: 72 percent 65. Patients who said yes, they would probably recommend the hospital to friends and family: 23 percent 66. Patients who said no, they probably or definitely would not recommend the hospital to friends and family: 5 percent Cleanliness 67. Patients who said their room and bath- room were "always" clean: 75 percent 68. Patients who said their room and bath- room were "usually" clean: 17 percent 69. Patients who said their room and bathroom were "sometimes" or "never" clean: 8 percent Noise 70. Patients who said the area around their room was "always" quiet at night: 62 percent 71. Patients who said the area around their room was "usually" quiet at night: 29 percent 72. Patients who said the area around their room was "sometimes" or "never" quiet at night: 9 percent Physician communication 73. Patients who said their physicians "always" communicated well: 82 percent 74. Patients who said their physicians "usually" communicated well: 14 percent 75. Patients who said their physicians "sometimes" or "never" communicated well: 4 percent Nurse communication 76. Patients who said their nurses "always" communicated well: 80 percent 77. Patients who said their nurses "usually" communicated well: 16 percent 78. Patients who said their nurses "sometimes" or "never" communicated well: 4 percent Explanation of medicines 79. Patients who said staff "always" explained medicines before administering: 66 percent 80. Patients who said staff "usually" explained medicines before administering: 17 percent 81. Patients who said staff "sometimes" or "never" explained medicines before adminis- tering: 17 percent Assistance from hospital staff 82. Patients who said they "always" received help as soon as they wanted: 69 percent 83. Patients who said they "usually" received help as soon as they wanted: 23 percent 84. Patients who said they "sometimes" or "never" received help as soon as they wanted: 8 percent Recovery plan 85. Patients who said staff provided informa- tion about what to do during their recovery at home: 87 percent 86. Patients who said staff did not provide information about what to do during their recovery at home: 13 percent Care plan at discharge 87. Patients who strongly agreed they under- stood their care when they le the hospital: 53 percent 88. Patients who agreed they understood their care when they le the hospital: 42 percent 89. Patients who disagreed or strongly dis- agreed they understood their care when they le the hospital: 5 percent Patient Volumes and Hospital Beds Entries 90 through 94 are from the Kaiser Family Foundation's 2016 State Health Facts, the most recent data available. Data presented represent the average annual patient volume per 1,000 population. 90. Number of hospital admissions: 103 91. Number of hospital inpatient days: 564 92. Hospital emergency room visits: 440 93. Hospital outpatient visits: 2,312 94. Hospital beds: 2.4 Patient Safety Culture Entries 95 through 111 are based on data from AHRQ's Hospital Survey on Patient Safety Culture 2018 User Database Report, using data from 382,834 surveyed hospital staff respon- dents from 630 hospitals. 95. Percentage of hospital staff reporting team- work within units: • 10th percentile: 76 percent • 25th percentile: 79 percent • Median: 83 percent

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